Royal Freemasons Ltd
Customer Administration Officer
₹ Check with seller / month
✓ Actively Hiring
📍 Melbourne
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- Customer Care Executive
- Location
- Melbourne, Victoria, Australia
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Royal Freemasons Ltd
- Status
- Open & Active
Job Description
Monday, Tuesday & Wednesday | 9:00am–5:00pmSupportive Team | Meaningful Work | Career Growth
The Opportunity
As the welcoming face of our organisation, you’ll be the first point of contact for residents, families, visitors, and staff. This is a dynamic and varied role where no two days are the same. You’ll provide exceptional customer service while supporting a wide range of administrative, rostering, recruitment, and compliance tasks that keep our community running smoothly.
Key Responsibilities
Provide a warm, professional welcome to residents, families, and visitors
Manage incoming calls and direct enquiries efficiently
Register and monitor visitors in line with safety and security procedures
Maintain accurate and compliant staff files for employees, contractors, volunteers, and students
Support onboarding and offboarding processes with the People & Development team
Assist with rostering, data entry, filing, mail handling, and general administrative duties
About You
Experience in reception, customer service, or administration (aged care or healthcare experience highly regarded)
Strong communication and interpersonal skills
Professional, organised, and detailfocused
Experience with rostering systems such as Humanforce
Confident using Microsoft Office and general computer systems
Additional Requirements
Valid Police Check and/or NDIS Worker Screening Clearance
COVID19 vaccination (3 doses)
Annual Flu vaccination encouraged for all aged care workers
Why You’ll Love Royal Freemasons
Join a warm, inclusive team that genuinely supports you
Make a meaningful difference in the lives of older Australians
Access ongoing training and development to grow your career
Enjoy salary packaging benefits that boost your takehome pay
Ready to Apply
If you’re a motivated and customerfocused administrator looking to join a supportive team, we’d love to hear from you. This is a fantastic opportunity to bring your organisational skills, attention to detail, and passion for service to a role where your contribution truly matters.
Click “Apply” to submit your application and take the next step in your career as a Customer Administration Officer.
Return
The Opportunity
As the welcoming face of our organisation, you’ll be the first point of contact for residents, families, visitors, and staff. This is a dynamic and varied role where no two days are the same. You’ll provide exceptional customer service while supporting a wide range of administrative, rostering, recruitment, and compliance tasks that keep our community running smoothly.
Key Responsibilities
Provide a warm, professional welcome to residents, families, and visitors
Manage incoming calls and direct enquiries efficiently
Register and monitor visitors in line with safety and security procedures
Maintain accurate and compliant staff files for employees, contractors, volunteers, and students
Support onboarding and offboarding processes with the People & Development team
Assist with rostering, data entry, filing, mail handling, and general administrative duties
About You
Experience in reception, customer service, or administration (aged care or healthcare experience highly regarded)
Strong communication and interpersonal skills
Professional, organised, and detailfocused
Experience with rostering systems such as Humanforce
Confident using Microsoft Office and general computer systems
Additional Requirements
Valid Police Check and/or NDIS Worker Screening Clearance
COVID19 vaccination (3 doses)
Annual Flu vaccination encouraged for all aged care workers
Why You’ll Love Royal Freemasons
Join a warm, inclusive team that genuinely supports you
Make a meaningful difference in the lives of older Australians
Access ongoing training and development to grow your career
Enjoy salary packaging benefits that boost your takehome pay
Ready to Apply
If you’re a motivated and customerfocused administrator looking to join a supportive team, we’d love to hear from you. This is a fantastic opportunity to bring your organisational skills, attention to detail, and passion for service to a role where your contribution truly matters.
Click “Apply” to submit your application and take the next step in your career as a Customer Administration Officer.
Return
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