Job Description
STORE MANAGER OF A LARGE INDEPENDENT BIKE SHOP
Passionate about cycling?
Serious about running a great bike shop?
Edinburgh Bicycle Co-op is a long established, respected independent bike retailer. Founded in 1977, we operate 6 retail outlets across Scotland and the North of England as well as an ecommerce operation supported by a large warehouse/ distribution centre on the outskirts of Edinburgh. As an employee-owned business, service quality and the customer are at the heart of what we do. We believe that great bike shops are built on strong leadership, high standards, and a genuine love for cycling and customer service. Our original main store in Bruntsfield is still very much at the heart of our business
This is a hands-on Store Manager role for someone who knows what a great bike shop looks like and takes pride in running one. You’ll lead from the front on the shop floor, develop a knowledgeable team, and take full ownership of the store’s performance, culture, and reputation.
THE ROLE:
As Store Manager, you’ll be responsible for the day-to-day success of our store. You’ll balance commercial performance with exceptional customer experiences, ensuring the shop remains a destination for cyclists of all levels.
This is not a back-office role. You’ll be actively selling, coaching, problem-solving, and setting the standard every day.
KEY RESPONSIBILITIES:
Sales & Customer Experience
Lead by example on the shop floor, delivering high-quality, consultative sales
Coach and develop the team’s product knowledge, sales skills, and confidence
Build long-term customer relationships that drive repeat business and reputation
Set the energy, pace, and tone of the store, especially during busy periods
Store Operations & Standards
Take full ownership of daily store operations, routines, and standards
Maintain exceptional presentation: merchandising, cleanliness, and stock availability
Confident use of EPOS and basic retail systems
Oversee stock control, accuracy, and replenishment
Workshop Oversight
Work closely with the workshop team to keep jobs flowing efficiently
Ensure clear communication with customers on service timelines
Maintain a high standard of handovers and aftersales experience
People Leadership
Build and retain a positive, high-performing team culture
Coach, develop, and recognise your team
Support recruitment and onboarding
Create clarity around expectations and accountability
Community & Brand
Act as an ambassador within the local cycling community
Support events, rides, and partnerships
Protect and enhance the store’s reputation
WHO WE ARE LOOKING FOR:
Proven experience managing a busy bike shop or specialist retail store
Strong consultative sales ability
Calm, organised leadership style
High standards and attention to detail
Genuine passion for cycling
WHAT WE OFFER:
Competitive salary
Generous staff discount
Autonomy in running the store to maximise opportunities
Experienced support & mentoring
Long-term development in an independent business
The option to join our Co operative and have a say in how we run our business at our AGM
WORKING HOURS:
Full-time
Weekend work required
7 days a week opening
32 days holiday (inclusive of bank holidays)
If you have the enthusiasm, appetite and personality to deliver flawless customer service and are interested in joining our management team in Bruntsfield, then we definitely want to hear from you.
Job Types: Full-time, Permanent
Pay: From £32,000.00 per year
Benefits:
Company pension
Cycle to work scheme
Employee discount
Store discount
Application question(s):
What is you bike knowledge on a scale of 1 (none) to 10 (expert)?
Experience:
Retail management: 3 years (preferred)
Work Location: In person
