Staffing Coordinator – Home Care Agency (Bilingual Spanish/English)

Alastar Family & Senior Home Care is a leading home care agency proudly serving New York City, Westchester, and Long Island. We provide high-quality services that help our clients live safely and comfortably in their homes.

We are a compassionate, fast-growing company that values teamwork, professionalism, and community support.

Position Summary

We are seeking a dedicated and organized Staffing Coordinator to join our Brooklyn office team. The Staffing Coordinator plays a vital role in matching our clients with qualified caregivers (HHAs/PCAs), ensuring continuity of care, and maintaining strong communication between clients, caregivers, and the office.

Responsibilities

Coordinate and schedule caregivers based on client needs, preferences, and availability.
Maintain daily communication with caregivers and clients to ensure satisfaction and coverage.
Handle incoming calls and address staffing or attendance issues promptly.
Update and maintain accurate records in the scheduling and tracking system (HHAeXchange experience a plus).
Assist with onboarding, orientation, and compliance tracking of home care aides.
Collaborate closely with Intake and Field staff to ensure smooth service delivery.
Provide excellent customer service and act as a liaison between clients, caregivers, and management.
Qualifications

Previous experience in Home Care staffing or scheduling (required).
Strong communication and organizational skills.
Ability to multitask and work efficiently in a fast-paced environment.
Proficiency in computer systems and scheduling software (HHAeXchange)
Bilingual (English/Spanish) a plus.
Positive, professional attitude and commitment to client care.
Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:

Home care: 1 year (Required)
Language:

Spanish (Preferred)
Work Location: In person