Hotel Guest Services Agent

Amazing Guest Service Agents Wanted!

Location: The Riverside Hotel, South Brisbane

Are you a people person with a big smile and even bigger hospitality energy? The Riverside Hotel is on the lookout for our next superstar Guest Service Agent / Front Desk Receptionist — someone who loves creating great first impressions and memorable stays.

If you’re vibrant, friendly, detail-oriented and love a good laugh with guests and teammates alike, we want you on our crew!

What You’ll Be Doing

As the face of our hotel, you’ll be the master of smooth check-ins, happy farewells, and everything in between.
Your day might include:

Welcoming and assisting guests with warmth and professionalism
Handling bookings, check-ins, and check-outs with ease
Managing cash, EFTPOS and daily reports
Keeping things running like clockwork at the front desk
Bringing good vibes and genuine hospitality to every guest interaction
What We’re Looking For

Previous hotel reception or front office experience (Hirum PMS a big plus!)
A can-do attitude and love for teamwork
Strong communication and attention to detail
Flexibility to work across a 7-day roster (mornings, afternoons, weekends, public holidays)
Why You’ll Love It Here

Join a passionate team that feels more like family. We take pride in creating a friendly, supportive environment — for our guests and our people.

Convenient Southbank location – easy access to public transport
Free onsite parking available
If you’re ready to bring your personality, passion, and people skills to The Riverside Hotel — don’t wait! Apply now and let’s make every guest’s day together.

Job Types: Full-time, Part-time, Casual

Experience:

Hotel Reception: 1 year (Preferred)
Work Authorisation:

Australia (Required)
Work Location: In person

 
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