Receptionist/Night Manager

Company Description

Join the team at ibis Tainui Hamilton, a vibrant hotel located in the heart of Hamilton CBD overlooking the Waikato River, offering 126 rooms.


Job Description

We are seeking a confident and guest-focused Receptionist / Night Manager to join our Front Office team. This role is responsible for leading shifts, managing guest enquiries, and ensuring the smooth operation of the hotel, particularly during overnight periods. You will take full responsibility for the hotel during night shifts, maintaining safety, security, and service standards while resolving guest issues and supporting the team to deliver exceptional experiences.

This is a part-time role, worked across a seven-day roster, and includes minimum two Night Manager shifts per week.


Qualifications
Positive, outgoing, and approachable personality; leads by example
Ability to make sound, independent decisions
Previous customer service and supervisory experience in the hotel or accommodation sector
1–2 years in a management or supervisory Front Office role
Comfortable working over a seven-day roster
Computer literate; Opera and Micros experience advantageous
Current LCQ and GM Certificate

Additional Information

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

What is in it for you:

Work alongside passionate industry professionals!
Accommodation, F&B & partner benefits Internationally
Accor Paid Parental Leave Policy
Refer a friend bonus
This Hotel is managed and not franchised.