Sales Support

Hamilton
Retail
Part Time
Starting ASAP
Job description

We are on the lookout for an enthusiastic sales support person to join our Hamilton branch in Te Rapa. This is a permanent part-time role. Job duties include: • Greet customers coming into the branch in a timely manner, providing excellent customer service at all times in line with company expectations • Process transactions and receive payment from customers in an accurate and timely fashion • Receive payment against term accounts; ensure accuracy of purchase order number and process the final invoice • Complete exchange, credit note or refund procedures for customers in line with PB policies of exchange or refund • Conduct daily cash draw reconciliations, ensuring that cash in the register is accounted for at the start and finish of work each day and prepare reports • Follow up on any customer issues promptly and within expected time frames • Make decisions as to whether to repair or credit a product, or whether to reject the warranty claim and inform the customer of decisions within 24 hours of their request • Perform all paperwork related to returns / credits / warranties / write-offs , including receiving and issuing credits
Requirements

• Excellent customer service skills • Fluent English communication skill in both verbal and writing • Excellent telephone and e-mail skills • Outgoing personality and be a team player • IT or accounting education background preferred • Holding valid NZ work permit We thank you all for your interested in working with us. Due to the large volume of applications, we will only contact the shortlisted candidates for further interviews.
Start date

ASAP

PB Tech is an equal opportunity employer. It is our policy that all applicants be considered solely on the basis of qualifications and ability, without regard to race, religion, colour, sex, age, national origin or disability. We thank all applicants for their interest in the positions available, however only the successful applicant will be contacted.