Library & Information Assistant

3559 - Library & Information Assistant

JOB VACANCY

INTERNAL AND EXTERNAL

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Library and Information Assistant
Permanent
Full Time Term – Time only
Salary: Grade 2 BAR - £27,682 – 28, 473 Per Annum, Pro Rata (Salary will commence at £27,682 pro rata)

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The successful candidates will join a large team in a fast-paced library environment who delivers excellent customer service in state-of-the-art facilities. They will have a welcoming, customer-focused approach, and experience of supporting a wide range of users.

A key responsibility of the role is to provide first line support to library users to resolve any problems and signpost to other services as appropriate.

They will be dealing with face-to-face, telephone and electronic queries, information retrieval and point of sale including handling small amounts of cash. They will assist library users with access to software and equipment and become an advocate for the use of digital resources in learning and teaching.

The ideal candidates will have an SVQ level II/3 Higher Grades or equivalent level qualification or equivalent experience along with excellent customer care experience. You will have a good working knowledge of Microsoft Office packages and a genuine interest in technology.
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This is an excellent opportunity to join one of Scotland’s leading colleges with access to excellent development opportunities within a motivated skilled workforce. Our modern Riverside Campus and City Campus provide an excellent working and learning environment.

The College offers an outstanding benefits package including:

Generous holiday entitlement - 45 days holiday (including bank & public holidays)

Local Government Pension Scheme (LGPS)

Access to occupational health & a 24/7 confidential employee support service

Access to a dedicated health & wellbeing team

Cycle to work scheme

Access to campus facilities such as Costa Coffee, City Market (Bakery & Butchers), Hair and Beauty Salon, College Gym, Library Services

Successful applicants will be subject to a satisfactory PVG Disclosure Check & Certificate of Good Conduct (as applicable), and must be eligible to work in the UK.

For a detailed post description click here and to apply for the above vacancy please visit the ‘work for us’ section on the College website at www.cityofglasgowcollege.ac.uk


Please note CVs will not be accepted.


Applications Close No Later Than Midnight on Tuesday 3rd March 2026.

Vacancy reference no: 3559