Communications Coordinator

Help save lives. Support frontline responders. Make a real impact as a Communications Coordinator!

Surf Life Saving Queensland is seeking a highly capable and calm‑under‑pressure Communications Coordinator to join our State Operations and Communications Centre (SOCC). In this critical operational role, you’ll be part of the team that keeps Queenslanders safe by coordinating emergency responses, supporting volunteers, and ensuring smooth communication across our state‑wide network.

Why SLSQ?

Contribute to an organisation that saves lives!
Increase your take home pay with Salary Packaging
Paid parental leave available
Membership to Fitness Passport
Employee assistance program EAP for health and wellbeing
Onsite parking
What You'll Do:

Receive, triage, and accurately record urgent and non‑urgent incident information.
Dispatch the most appropriate resources swiftly and accurately.
Maintain real‑time situational awareness during active incidents.
Liaise with operational staff, emergency services, and the public.
Mentor, train, and guide dispatch operators.
Foster a positive team culture and support volunteer Surfcom Operators.
About You:

Blue Card (or the ability to obtain one)
Strong typing accuracy (40+ wpm)
Confidence using multi‑screen systems and digital platforms
Clear, professional communication skills (written & verbal)
The ability to remain calm, decisive, and empathetic
Flexible to work a rotating roster system including weekend work
Experience in emergency services, communications centres, or similar roles (desirable)
About SLSQ:

Surf Life Saving Queensland (SLSQ) is a vibrant organisation dedicated to saving lives and promoting beach safety across Queensland. Established in 1930, SLSQ supports over 36,000 members across 57 surf lifesaving clubs. With more than 600 employees, SLSQ delivers lifesaving services, community education, surf sports, and training programs that engage over 462,000 people.

Surf Life Saving Queensland (SLSQ) is committed to creating a fair, inclusive, and representative organisation. We welcome applicants from all backgrounds, including women, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, people who identify as LGBTQIA+ and people with disability. If you need assistance or adjustments to fully participate in the application process, please submit this form - https://form.jotform.com/252088501136856.

Join an organisation where your work directly contributes to saving lives and supporting Queensland communities. Apply now to become our next Communications Coordinator!

Company Overview
Surf Life Saving Queensland (SLSQ) was formally established in 1930, is the governing body for surf lifesaving in Queensland and comprises of 57 affiliated surf lifesaving clubs in six regional branches which service more than 34,000 members. SLSQ employs over 550 people throughout Queensland and is an efficient and vibrant organisation.