Policybazaar.com

Customer Care Representative

₹ Check with seller / month
📍 Bikaner, Rajasthan, India 💼 Customer Care ✓ Active
✓ Actively Hiring 📍 Bikaner 💼 Full Time
Advertisement
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers

Job at a Glance

Category
Customer Care
Location
Bikaner, Rajasthan, India
Salary
Check with seller
Job Type
Full Time
Company
Policybazaar.com
Status
Open & Active

Job Description

Job Title: Customer Care Representative

If you are interested in joining our team, please share your resume at or WhatsApp at

Company: Policy Bazaar Insurance Brokers Pvt. Ltd.

Location: Sector 44, Gurugram

Employment Type: Full-time

Salary range: ₹2.5 - ₹4LPA, depending on relevant experience.

Job Description:

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Responsibilities:

- Handle customer inquiries via phone, email, and chat.

- Provide detailed information about our products and services.

- Assist customers in making informed decisions about their insurance needs.

- Maintain accurate records of customer interactions and transactions.

- Resolve customer complaints in a professional and timely manner.

- Collaborate with team members to improve customer satisfaction.

Requirements:

- Experience: 0-4 years in customer service or sales.

- Excellent communication and interpersonal skills.

- Ability to handle high-pressure situations and resolve conflicts effectively.

- Basic computer skills and familiarity with CRM systems.

- Strong problem-solving abilities and attention to detail.

- High School Diploma and Bachelor's degree preferred.

Working Conditions:

- 6-day working week.

We do not conduct virtual interviews.
Ready to take the next step?

Don't wait — new applications are being reviewed daily.

Apply Now →
Job Safety Alert Real jobs on Jobsiya are always free. Never pay for an interview and never share bank or OTP details. Report this job →