Senior Operational Performance Specialist

Full job description
He angitūtanga: The opportunity


Help shape how Tāmaki Makaurau prepares for, responds to and recovers from emergencies.


Auckland Emergency Management (AEM) is looking for a strategic thinker and skilled planner to lead reporting, risk oversight and continuous improvement across our regional work programme.


If you’re passionate about building resilience and influencing system‑level outcomes, this role of Senior Operational Performance Specialist within AEM’s Strategy and Capability team puts you at the heart of it.


You could expect to work on:

Leading programme management and delivery of the Auckland Civil Defence Emergency Management (CDEM) Group Plan
Providing clear, meaningful reporting to senior leaders and governance groups
Managing and championing AEM’s Risk Management Register
Embedding lessons learned from reviews, audits and emergency events
Supporting capability uplift across teams in project and programme management
Contributing to emergency responses as part of our duty and on‑call roster

He kōrero mōu: About you


This role requires depth of experience in emergency management, project/programme management, and working within large and complex organisations.


We will be looking for experience with:

Managing complex programmes of work in government or a similar environment.
Strong understanding of emergency management principles and risk management practices.
Confident analytical skills across risk, reporting and performance.
Collaborating and communicating effectively across a wide range of stakeholders.
Applying legislation, including the CDEM Act (2002), in operational and strategic contexts.

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.


Ngā āhuatanga kei a mātou: What we offer


At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.


We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.


Together, we can create a Tāmaki Makaurau we can all be proud of.


As part of our organisation, please view a range of our: benefits


Tono Mai: Apply Now!


Application close date: Friday 6th March 2026


Salary range: $100k - $120k depending on experience


Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.


This position is also deemed a safety sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check.

 
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