Swatch Sales Associate | Murray St

About Swatch

Colourful, happy, loud, shrill and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world’s largest art gallery on the wrist.

Since the release of OMEGA x Swatch Moonswatch collaboration in March 2022, it was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe.


The Role

As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

Support the team in achieving sales targets
Handle transactions for all types of sales according to company policy
Ensure the store is always presentable, clean and tidy
Ensure products are displayed in accordance with Swatch Guidelines
Assist with daily and monthly stocktake and stock management
Keep up to date with new products, promotions and participate in regular training
Follow up with customers via email and phone regarding warranty and repairs
Ensure the highest level of customer service

Skills & Experience
Experience working within retail sales
Previous experience working towards sales targets and KPI’s
Highly developed and proven customer service skills
Ability to build and sustain lasting customer relationships
Organised and time efficient
Excellent oral and written communication skills
Full time availability including weekends

Benefits
Collaborative and supportive culture
Generous employee discount across all Swatch Group brands
Employee referral program with the opportunity to earn a cash reward
Access to our Employee Assistance Program
Comprehensive income protection insurance
Novated leasing opportunities for electric vehicles
Extensive professional Learning and Development program
Opportunity to earn incentives on top of your base salary
Complementary loan watch

How to Apply

Click APPLY to submit your application


Job Reference: SGAU00651