Receptionist/Administration Assistant- Fixed Term

About Juniper:

At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.

About the role:

We are seeking a full-time fixed term Receptionist/Administration Assistant, to join the team at our Juniper Home and Community Care site, based in Bentley with capacity to work at our Karrinyup hub if required.

Many tasks need completion to keep our Home and Community Care services running effectively. Working in a small team of administrators as part of a busy reception team, responsibilities will include taking phone calls and service enquiries, filing, data entry, record keeping and many other general administrative duties. You will be part of a friendly team building a welcoming and respectful environment, engaging with and supporting customers. You will need to be a professional, friendly, customer focused, flexible individual that can manage a busy phone system and reception area with a professional and accommodating approach.

This is a full-time position working 37.5 hours per week Monday to Friday on site between 8am-4pm or 9am-5pm. This is a fixed term role that will run up until the 12th of February 2027.

Key Responsibilities:

First point of contact for incoming calls and visitors to the site
Providing administrative assistance to the Home and Community Care, Allied Health and Clinical home care services teams
Customer and stationary orders, raising purchase orders and following up with suppliers
Management of emails from customers, team members and vendors
General administration, such as filing, data entry, word processing and photocopying
Input and maintenance of records to ensure that they meet internal and external reporting requirements
Key requirements:

Relevant qualification - desirable
Aged care sector experience - highly regarded
Demonstrated experience in a diverse corporate reception role
Good written/verbal communication, strong interpersonal skills and a confident phone manner
Proven ability to deliver excellent customer service
Ability to manage workload through good organisation and time management
Ability to provide a high standard of administrative services using Microsoft Office software with an emphasis on accuracy and attention to detail
Current driver’s licence - essential
What’s on offer:

Attractive rate of pay $30.83 per hour, plus 12% superannuation
Non-profit values driven Western Australian aged care provider
All employees have access to Juniperks an online platform that unlocks exclusive retail discounts, employee perks, wellness initiatives and peer acknowledgement
Salary Packaging up to $18,550 per annum tax free
Health Insurance discounts
Employee Assistance Program with free counselling
Free parking on site
How to apply:

To be considered for this position please submit your application online including a current curriculum vitae.