Office Administrator/Receptionist

Job Title: Clinic Coordinator (Receptionist)

The Reality of the Role Umana Health isn’t your typical stiff medical office. We are a high-energy, multidisciplinary clinic in Etobicoke dedicated to getting people back to the activities they love. We are looking for an Administrator who is the "friendly face" that people see when they come in and the last person they see when they're done with our amazing therapists—someone who can juggle a complex schedule with a smile and keep our operations humming.

Why You’ll Like Us

The Environment: Professional? Yes. Stuffy? Never. We work hard, but the atmosphere is relaxed and supportive.
The Mission: You aren't just filing papers; you are the first point and last point of contact for people on their recovery journey.
The Growth: We value continuous learning. You’ll be working directly with a team of passionate therapists and an owner who values practical, smart ideas.
What You’ll Actually Do

Master the Schedule: Manage bookings for our multiple services including physiotherapy, chiro, massage, personal training and more.
The Paperwork (The Important Stuff): Handle billing, accounts receivable, and insurance portals (Jane App/Telus/HCAI).
The Hookup: Connect with our community through professional (but fun) newsletters and social media updates.
The First Impression: Be the friendly, outgoing voice on the phone and the welcoming face at the front desk.
Who You Are

A Multi-Tasking Pro: You can handle a ringing phone, a patient checking out, and a therapist asking for a room change without breaking a sweat.
Tech-Savvy: You’re comfortable with Windows, Office, and learning new clinical software.
A Communicator: Your English (written and verbal) is top-tier.
A Wellness Enthusiast: You actually believe in the health and movement-based lifestyle we promote.
The Logistics

Hours: Monday to Friday, 10:00 AM – 7:00 PM (Consistent hours = no guessing your schedule).
Compensation: $18.00 – $21.00 per hour, based on your skill level, experience and how much "heavy lifting" you can do on day one.
Job Types: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Benefits:

On-site gym
On-site parking
Store discount
Education:

Secondary School (preferred)
Experience:

receptionist: 1 year (preferred)
Work Location: In person