Customer Service Manager in Training

Are you ready to take the next step in your career?

Above award rates and training provided
Dynamic growing company
Potential for promotion
Multiple opportunities available
Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.


The successful applicant will be given the opportunity to supervisor the customer service department and tailor the stores service and products offered, in order to meet the specific needs of the customers within the local area.


Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

Unparalleled commitment to customer service
Passion and enthusiasm, with a very "hands on" approach
Excellent communication skills
Front end and POS knowledge would be highly desired
Ability to liaise with both team members and management
Strong leadership and delegation skills
Ability to coach, train and performance manage team members
Commitment to work health and safety standards
To succeed within our organisation, applicants must be able to:

Display a passion for customer service
Express a positive "can do" attitude
Problem solve
Lead by example
Motivate a team
Communicate effectively with management, team members and customers