Receptionist

About Us

Abaco Machines is a leader in the design, development, manufacturing and distribution of specialised material handling equipment.

About the Role

We are looking for a friendly and outgoing Receptionist to support our sales team, act as the first point of contact for our customers, work closely with our warehouse team on orders and deliveries and help us keep the office running smoothly.

Your key responsibilities will be:

Act as our front-of-house – welcoming visitors, answering incoming calls/correspondence and directing enquiries
Support sales with processing quotes, orders, invoicing and customer follow-up
Learn about our products and the market
Coordinate with the warehouse team to ensure accurate picking, packing and on-time deliveries
Manage day-to-day admin and basic accounts support
Liaise with our marketing and manufacturing team overseas.
About You

2+ years previous experience in customer service, administration/reception duties (ideally in a product, wholesale or distribution environment)
Proactive, highly organised and attentive to detail
Professional and confident phone manner – comfortable as the first point of contact
Clear written and verbal communication
Able to work independently and as part of a team; prioritise when things get busy
Experience in content creation – social media posts, basic design (Highly regarded)
Must have the right to work in Australia.
What We Offer

Supportive culture with clear expectations and KPIs
Exposure to both sales and marketing – ideal stepping stone for future progression
A genuine team environment where your input matters
How to Apply

Please send your CV and a brief cover letter outlining your experience and why this role is a good fit for you.
Job Types: Full-time, Permanent

Pay: $60,000.00 – $65,000.00 per year

Experience:

Receptionist/Customer service: 2 years (Required)
Work Authorisation:

Australia (Required)
Work Location: In person