Clinic Administrator

The Hand Therapy Group is seeking an Administrator to work alongside our team of Hand Therapists.

This is a part-time permanent position working Tuesday (Glenfield) , Wednesday or Thursday (flexible location with potential for work from home) and Friday (Airport Oaks). You will be supported by the Administration Team and Clinic Directors.

Areas of responsibility

Cleanliness and presentation of clinic

Patient communication, bookings and appointments

Billing

Patient Data management

Inventory Management

Job tasks

Welcoming patients and visitors to the clinic, answering the phone and emails.

Manage appointments, payments, invoicing

Supporting our hand therapists with their administrative requirements for them to maximise their time spent with patients.

General administrative duties, including data entry, scanning and filing electronically

Stock management and ordering

Help on project work as required by the Directors



To be successful you will need:

Previous experience in reception/admin role, ideally in a medical setting

Enjoy face to face contact with people and always provide the highest quality customer service.

A professional, mature, positive, ‘can do’ attitude.

Proven time management and organisational skills.

Attention to detail and a strong work ethic

Strong written and verbal communication skills

Excellent computer skills, ideally with experience of Gensolve or other practice management systems

To work well under pressure with numerous interruptions

Be prepared to go the 'extra mile' delivering high quality work and proactively seeking improvements and resolving any issues