Agri Tele-Sales Team Leader

Australian Community Media (ACM) is Australia’s largest independent publishing company, reaching millions of Australians each month across trusted local and regional brands. Our Agri division works closely with rural communities and agribusinesses to deliver effective marketing solutions alongside respected agricultural journalism. We’re looking for an experienced Agri Telesales Supervisor to lead and coordinate our centralised telesales function supporting Features, Special Publications and Classifieds.

About the role

This role is responsible for supervising a high-performing telesales team focused on new and lapsed business acquisition. You’ll manage workflows, maintain strong pipeline coverage, and ensure sales activity is aligned to publication schedules and the broader Agri content calendar. You’ll act as the operational link between Commercial, Editorial and Sales Support, helping to ensure campaigns are executed smoothly, data is accurate, and revenue opportunities are maximised.

Key responsibilities include:

Supervising and coaching a telesales team to deliver outbound sales targets Managing workloads and pipeline coverage across Features and Special Publications
Monitoring CRM data quality and sales activity to maintain strong reporting integrity
Coordinating with Editorial and Sales Support to align sales activity to planned content
Running regular performance and WIP meetings, including win/loss analysis
Supporting continuous improvement in sales processes and operational efficiency
About you

You’re a hands-on sales leader who enjoys balancing people leadership with commercial execution.
You’re comfortable working with data, holding teams accountable, and improving how work gets done.
You’ll bring:

Proven experience leading or supervising a telesales or inside sales team
Strong phone-based sales experience with a focus on new business growth
Confidence coaching performance and maintaining clear sales discipline
Experience using CRM and sales systems to manage pipelines and reporting
Strong communication skills and the ability to work across multiple teams
Media, advertising or publishing experience (highly regarded)
Knowledge of agricultural or regional markets (desirable, not essential)
Why join ACM

You’ll play a key role in driving growth across ACM Agri, working with passionate teams who value practical thinking, collaboration and accountability.

We offer flexibility around location, career development opportunities, and the chance to make a real impact in regional Australia.

We advocate Diversity and Inclusion

ACM embraces all aspects of diversity and inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Candidates from all backgrounds will receive equal consideration for the opportunity they apply for

Disability Accommodation

For individuals who need assistance at any point in the application and interview process please contact the ACM Jobs team via email – jobs@austcommunitymedia.com.au


Albury, Australia, Australian Capital Territory, Ballarat, Bathurst, Bendigo, Burnie, Canberra, Cleveland, Dubbo, Eastwood, Goulburn, Gunnedah, Illawarra, Launceston, Melbourne, Mt Gambier, Mt Isa, New South Wales, Newcastle, North Richmond, Northern Territory, Orange, Perth, Queensland, Rockhampton, South Australia, Springwood, Sydney, Tamworth, Tasmania, Toowoomba, Townsville, Victoria, Wagga Wagga, Warrnambool, Western Australia, Wollongong, Work from Home

Full Time

Posted - 11 February 2026
Closing - 10 March 2026

 
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