Parking Team Lead

Full job description
Parking Team Lead (Full-Time / Permanent)

Step into a leadership role at one of the city’s premier sports and entertainment venues, TD Place! As a Parking Team Lead, you will oversee parking operations during high-volume game days, concerts, and special events, ensuring smooth traffic flow, exceptional guest service, and a well-coordinated team.

In this role, you will support, coach, and direct valet attendants while leading by example on the front lines. You’ll be responsible for coordinating vehicle staging, managing guest concerns professionally, and maintaining safety and efficiency in a fast-paced, high-energy environment.

At Indigo Park Canada, we don’t just manage parking — we lead the industry. As Canada’s number one parking operator, we oversee more than 1,300 locations nationwide, providing best-in-class services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

Schedule:

Flexible event based schedule.
Weekday event shifts: 3:00 PM - 11:00 PM
Weekend event shifts: 7 to 8 hour shifts between 9:00 AM and 11:00 PM
Duties & Responsibilities:

Supervising and supporting the staff members
Calculate the parking charges and collect fees from customer, making change and cash handling (if applicable)
Logging all tickets in the log sheet
Replenish ticket supply and manage ticket inventory
Assist customers on how to use pay stations through intercom systems
Ensure all signs are posted and in good condition
Monitor lot and check for parking space availability
Manage, assist and advise clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.)
Working Conditions:

Must be able to stand and walk for long periods of time
Must be able to work outdoors in all weather conditions and frequent exposure to all temperature conditions
Required Qualifications:

Excellent interpersonal and customer service skills
Management experience
Cash handling experience is an asset
Punctual, mature, and reliable