High-Ticket Appointment Setter

Full job description
Sales Development Representative - High-Performance Appointment Setter (Remote)

Remote B2C sales role

$75K–$95K On Target Earnings

CJ Physical Therapy & Pilates | Portsmouth, NH

Are you the kind of salesperson who can turn “I need to think about it” into “Let’s do this”?

Do you thrive on guiding hesitant prospects toward confident decisions?

Do you believe great sales is about clarity, influence, and leadership - not pressure?

If you are a high-performing B2C appointment setter who knows how to nurture, handle objections, and move people forward, keep reading.

About Us

CJ Physical Therapy & Pilates is a $1.5M cash-based physical therapy and regenerative wellness company helping active adults over 40 stay mobile, strong, and independent - without pills, injections, or surgery.

We are not insurance-based.
We do not discount.
We do not compete on price.

We guide motivated adults into high-value care that changes their lives.

And that journey starts with the first conversation.

About This Role

This is not a passive “follow up and see what happens” role.

This is a high-performance sales position focused on:

Nurturing warm and cold leads
Handling objections confidently
Reframing hesitation
Creating ethical urgency
Guiding uncertain prospects toward confident decisions

You will be responsible for booking a minimum of 40+ qualified Discovery Visits per month while maintaining exceptional show rates and booking quality.

This role requires disciplined outbound activity, strategic follow-up, emotional intelligence, and strong sales backbone.

If you are only comfortable closing “already sold” leads, this is not the role for you.

Your Key Responsibilities

Maintain 80–100 strategic outbound touchpoints per day across calls, texts, emails, and video messages
Execute structured 8–12 touch follow-up sequences before disqualifying leads
Proactively nurture both new and older leads until a clear decision is reached
Confidently handle objections around cost, time, skepticism, and past failed treatments
Set strong expectations during booking to protect show rates
Confirm appointments and reinforce commitment prior to arrival
Track and improve lead-to-booking conversion rates
Accurately document all communication in our CRM
Continuously improve performance through weekly coaching and call review

This is a metrics-driven role. We track booking rate, show rate, and conversion rate closely.

High standards. High support. High growth.

What Success Looks Like

Within 90 days:

40+ qualified Discovery Visit bookings per month
Consistent 80–100 strategic outbound touchpoints per day
Strong objection handling and decision guidance
Clean and accurate CRM documentation
90% Discovery Visit arrival rate

Within 12 months:

Consistent KPI achievement
Improved lead-to-booking conversion rate
High-quality bookings that convert to evaluations and care plans
Meaningful contribution to overall company growth

We do not chase volume.
We book committed adults who show up.

Who Thrives Here

You may be a strong fit if:

You enjoy persuasion and influence psychology
You see indecision as an opportunity - not rejection
You have converted high-ticket B2C services before
You are comfortable discussing premium pricing confidently
You track your numbers and care about improving them
You want to grow inside a purpose-driven but performance-oriented company

You understand that nurturing is not just “checking in.”
It’s guiding someone from uncertainty to clarity.

Skills & Experience Required

2+ years of B2C inside sales or appointment-setting experience
Demonstrated history of hitting or exceeding booking KPIs
Strong objection-handling ability
Experience with CRM systems
Excellent written and verbal communication skills
High emotional intelligence with strong accountability

Bonus if you have worked in:

Health, wellness, or elective medical
Cash-based healthcare
High-ticket coaching or service-based sales

Compensation

Base Salary: $55,000–$60,000 depending on experience
Uncapped commission

On-target earnings: $75,000–$95,000+

Top performers who exceed booking and conversion goals have higher earning potential.

Benefits include:

Health insurance contribution
401K after 1 year with employer match
Paid vacation plus the week between Christmas and New Year’s off
Weekly sales coaching and professional development
Opportunity to travel to mastermind events 2–3 times per year

Ready to Apply?

Apply only if:

You have proven B2C appointment-setting experience
You are comfortable in a performance-driven environment
You are excited to help people make confident health decisions
You are motivated by growth, accountability, and impact

This is a career-level sales role - not entry level.

If you want to be part of a company that is changing the way adults over 40 approach pain and longevity - and you are ready to operate at a high level - we would love to meet you.

Visit our careers page to submit your application:
https://cjphysicaltherapy.com/hiring/

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