Journeyperson Parts

Company:
Finning Canada

Worker Type:
Permanent
Position Overview:
Finning is growing fast—and so are the opportunities!

We’re hiring a Parts Journeyperson to support our busy Edmonton team. Don’t miss out - apply today!

What’s in it for you?
Industry Leading Wage: $42.67
Paid Time Off in Year 1: 2 weeks vacation and 1 week sick time
Employer paid medical benefits
Employer paid pension
Employee matched Share Purchase options
CAT certified training: Additional certifications and skill development paid for by Finning
Job Description:
Parts Coordination related to customer equipment maintenance and repair, in both the shop and field
Consistency in communicating estimated delivery dates to the service operations team
Communicate shipping options and freight estimates to the Service Operations team
Follow up on requests from the service team and remain accountable until the transaction is complete
Delivery of parts to various locations as determined by the service supervisors and CSM
Participate in parts related special projects and assignments
Participate in call quality and performance initiatives as required
Other functions may include but are not limited to:
NEP sourcing of CAT and non-CAT parts
Procurement of non-CAT parts
Managing backordered parts
**Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement**
Qualifications:
Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
A high performance, positive attitude and the ability to build and maintain respectful working relationships
Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
Ability to deal with difficult situations and potentially unhappy customers
Computer literacy with applicable software knowledge along with shop parts experience
Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assets
Industry experience in the following areas would be considered strong assets to a successful candidacy: mining, heavy construction and technology products.
**Candidate selection will be in compliance with the terms of the current Collective Agreement**
Important Details:
This position is based in Edmonton on a Monday – Friday (5x2) shift
Union Membership: You are required to become a member of the Union associated with this position. This will be effective immediately and will result in union dues being deducted from your pay. The terms and conditions of your employment will be governed by the collective agreement
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, ****** orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.