Medical and Administrative Assistant

MEDICAL AND ADMINISTRATIVE ASSISTANT (REMOTE POSITION)

We are seeking an Medical and Administrative Assistant to join our team. Competence with a

compassionate, positive and friendly attitude, and effective communication skills are imperative for success

in this role.

DUTIES AND RESPONSIBILITIES

1. Assistance with completing Medical Assessments for clients; Interview clients via phone or

videoconference; Assist in maintaining electronic medical records and reports. Client case

management; Filling out medical and administrative paperwork, and filing them based on the needs of the medical day care. Assist in recording medical history, vitals and progress notes. Create summary reports for the client’s medical history before their consultation with the doctor/nurse.

2. Fill in and create general compliance paperwork, enrollment forms and other forms related to

the program and based on the requirements. Admin work is both medical and non-medical. Manage vendors and vendor paperwork. Be a team player and work with the admin team to carry out the assigned process/projects efficiently. Should be capable to handle Microsoft Suite, Adobe Acrobat and company’s applications and clinical portal to make appointments.

3. Client Case Coordination – Manage and schedule medical appointments for the clients based on priority

4. Answer and direct general phone calls. Follow scripts. Communicate clearly and directly with clients and other medical professionals. Maintain up to date professional and technical knowledge.

5. Assist in tasks related to participant enrollments, Medicaid and government waiver approvals, client’s government and social benefits, compliance, insurance and billing, and interactions with government and private agencies.

6. Other duties as assigned.

Minimum Job Requirements

a. Languages: Fluency in reading, speaking and understanding English.

b. Bachelor’s Degree minimum

c. At least 1 year working in medical field in an administrative role. More experience preferred.

d. Experience with an Electronic Medical Records (EMR) software, and knows medical terminologies

e. Computer knowledge is a mandate. Proficiency with Adobe Acrobat (PDF) editor, Microsoft Office Suite,and can quickly learn web-based applications.

Device Requirements

f. Provide you own computer device with at least Windows 11 Pro version installed. Processor should be at least Intel Core i5 (or equivalent). RAM 8GB minimum. Storage 256GB minimum (SSD preferred).

Minimum 13 inch to 15 inch screen if laptop. Must have webcam and microphone. External 27-inch minimum size Monitor, keyboard and mouse are required for work efficiency. Must maintain minimum internet download speed of 200 MBPS. Our company does not provide computer devices or accessories for this position.

g. Configure your device to ensure it meets all security and cybersecurity requirements required by Aastha; guidance will be provided on this after you are hired. Furthermore, Aastha will be doing regular tests on your device to ensure it meets the requirements for you to carry out your job duties.These requirements include ensuring that your device's hardware and software is functioning properly, efficiently, and its software is up-to-date. Aastha shall determine if any of your device issues are inhibiting you from carrying out your job duties. You must take full responsibility for any device issues that inhibit you from carrying out your job duties. Any device issues that inhibit you from carrying out your job duties will result in loss of pay. It is your responsibility to ensure your device meets the proper requirements.

Position : Full-Time. Monday through Friday. Training on office procedures will be provided. Candidate needs to be available Mon-Fri (ALL FIVE DAYS) from at least 8am EST to 5pm EST. We are looking for a team player who takes initiative and is flexible.

Job Type: Full-time