Branch Operations Manager - Moorabbin

Branch Manager – Sales & Operations (Full-Time Career Role)
SIXT Car Rental

About SIXT
SIXT is a global premium mobility brand and has arrived in Australia with an ambitious growth strategy. Backed 100% by the NRMA, SIXT combines international expertise with the trust of one of Australia's most respected brands.

Our mission is to be the #1 car rental company in Australia by delivering exceptional customer experiences while driving strong commercial outcomes. We operate in a fast-paced, sales-driven environment where performance, accountability and customer focus go hand in hand.

The Role
As Branch Manager, you will be fully accountable for the sales performance, profitability and operational success of your SIXT location. This is a hands-on leadership role where you will own the numbers, lead from the front, and drive a strong sales culture within your team.

You will be responsible for maximising revenue through conversion, upselling, fleet utilisation and cost control, while ensuring customers receive a premium SIXT experience every time.

Key Responsibilities
Sales & Revenue Growth
Own and deliver branch sales targets, KPIs and revenue budgets

Drive upsell performance across products, protection options and vehicle upgrades

Maximise fleet utilisation and pricing opportunities

Analyse sales performance, identify trends and execute action plans

Lead daily sales focus discussions and performance reviews

Leadership & Performance Management
Build, coach and motivate a high-performing, sales-focused team

Set clear expectations and hold team members accountable to results

Actively mentor staff to improve sales skills, confidence and conversion

Lead by example on the counter and on the floor

Customer Experience & Retention
Deliver consistently high customer satisfaction scores

Turn customer interactions into sales opportunities without compromising service

Resolve escalations quickly and professionally to protect revenue and reputation

Drive repeat business, referrals and loyalty

Operations & Profitability
Full ownership of branch P&L performance

Control costs, wages and expenses while maintaining service standards

Manage rostering to align labour with demand and sales opportunity

Ensure fleet presentation, availability and turnaround times support revenue growth

Ensure compliance with operational, safety and company standards

What We're Looking For
You are a results-driven leader who thrives in a target-based environment and enjoys building winning teams.

You will bring:

Proven experience in sales-led retail or operational management

Strong commercial mindset with P&L responsibility

A track record of achieving and exceeding sales targets

Excellent coaching and performance management skills

Confidence analysing reports, KPIs and financial data

A proactive, competitive and growth-focused attitude

Ability to work autonomously in a fast-paced environment

Flexibility to work weekends and peak trading periods

Strong systems aptitude and ability to learn POS software quickly

Full and current Australian driver's licence

What's In It For You
Uncapped sales bonuses with significant earning potential

Competitive base salary plus performance incentives

Full training in the vehicle hire industry and SIXT sales systems

Clear career pathways into senior leadership and corporate roles

Monthly recognition through SIXT's Elite Club for top-performing branches

Opportunities to work across 25+ locations as you grow your career

Up to 30% off SIXT rentals worldwide for you

Up to 25% off SIXT rentals globally for family and friends

Access to extensive NRMA employee benefits and discounts

Why SIXT?
SIXT rewards performance. If you are driven, commercially focused and ready to take full ownership of a business, this role offers genuine career growth, strong financial rewards and the opportunity to lead in a fast-growing premium brand.