Regional Business Manager

About Us


At Henry Schein One, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.


Our culture at Henry Schein One as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for all individuals.



How we work


Customer success is at the heart of everything we do. We strive to ensure that
each member of our team, regardless of their department or role, prioritises the
success of the customer in every interaction. From our Commercial teams right
through to Operations, every area of our business plays an instrumental role in
shaping the value of our user’s experience.



Our customer success programmes are pivotal in maintaining dynamic feedback
channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top-tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations—we are creating long-lasting partnerships that drive positive outcomes.


Purpose


The Regional Business Manager is responsible for driving sales growth by acquiring new customers and expanding market share for Henry Schein One. This role involves identifying and engaging potential clients, understanding their business needs, and delivering tailored solutions that enhance practice efficiency and patient care. The Regional Business Manager plays a key role in executing sales strategies and contributing to the overall success of the business.


What you'll do

Sales

Work with new clients to determine their present and future needs and propose suitable products, services and upgrades in order to maintain and grow revenue for Henry Schein One

Identify and close sales from new clients

Identifying opportunities for internal sales teams to sell additional services such as training and consultancy to the existing customer base

Negotiate pricing with prospective customers

Submission of relevant orders with required paperwork completed

Lead generation & Sales Pipe Management

Maintain call rates and contact with potential customers. In territory act as the main interface between the customer and the organisation to ensure an optimal level of sales and service is provided at all times

Leverage customer & supplier relationship in order to promote HSO as a quality supplier of dental practice management systems

Identify and gain new business through a sustained program of cold calling, mailing and following up referrals/ leads and keeping abreast of competitor’s sales strategies

Enter all new leads in to the CRM

Maintain & manage all prospect contact and ensure every interaction is recorded in the CRM

Update value, expected close date & % probability

Business Insight Seminars, Tradeshows & Other Events

Understand, participate and present Business Insight Seminars

Attend and represent the business at relevant events as required

Marketing

Conducting, coordinating and participating in Sales promotions, demonstrations, campaign and events in order to promote HSO to the wider dental community.

Henry Schein Alliances

Build strategic relationships with key Henry Schein reps and managers in the Territory

Market and Competitive Analysis

Provide competitive reviews of product and sales strategies. Identify counter measures.

Understand and advise the company on the developing trends and need of the market.

Product Knowledge

Maintain sound product and industry knowledge. Understand how the various functionality of all HSO products can address various customer needs

To be an effective member of the Henry Schein One Team

Provide assistance to other team members when requested

Attendance and participation at team and Company meetings

All required paperwork is completed

Contribute to new ideas and continuous improvement in internal sales processes.

Contribute to team work output


What you’ll bring with you


Experience:

At least 5 years’ sales experience within a business to business environment

Education:

Tertiary education or equivalent work experience

Specialized Knowledge and Skills:

Achievement of monthly customer targets and team targets set to ensure existing customers continue to use the services by:

Engaging with customers to schedule value-added product configuration

Consulting with existing customers to drive increased product use

Monitoring existing customers to ensure customers continue to use relevant products

Problem solve and continuously challenge the way that we and the practice function

To provide thought leadership in the relevant products

To engage with SOE management and third parties to help identify opportunities and initiatives for improving sales and customer retention for each product

Assist existing relevant product customers with software queries

Monday – Friday standard business hours, although additional hours (including some out of hours work) may be required.



Diversity at Henry Schein One


Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.