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Accounts Executive - Finance & Accounts
HR SEARCH INDIA PVT LTD
Dadar, Mumbai, Maharashtra
₹25,000 - ₹30,000 a month
Full-time +1
Easily apply
Mumbai|TIPCO Plaza|LBG|Fraud|20-Mar-26
TGBPL TP India - IBU
Remote in Mumbai, Maharashtra
Full-time
Work from home
Executive Assistant
Irise India Pvt Ltd
Mumbai, Maharashtra
₹3,60,000 - ₹6,00,000 a month
Full-time
Health insurance
Paid sick time
Provident Fund
Easily apply
Accounts Executive – US Accounting
Often responds within 3 days
Jainco Consulting India Private Limited
Malad, Mumbai, Maharashtra
₹3,50,000 - ₹4,50,000 a year
Full-time
Night shift +2
Health insurance
Paid time off
Paid sick time
Leave encashment
Provident Fund
Easily apply
Customer Relationship Executive - Night shift
Upstep Academy
Mumbai, Maharashtra
₹30,000 - ₹45,000 a month
Full-time +2
Night shift
Health insurance
Paid time off
Paid sick time
Life insurance
Cell phone reimbursement
Provident Fund
Easily apply
Senior Accountant
Nutrifresh Farm Tech India Pvt ltd
Pune, Maharashtra
Full-time
Easily apply
Quality Manager
Ritikaawood
Nashik, Maharashtra
₹35,000 - ₹45,000 a month
Full-time
Provident Fund
Easily apply
Business Development Associate (BDA) - Insurance
Laabdhi Outsource India Services Pvt. Ltd.
Thane, Maharashtra
₹30,000 - ₹40,000 a month
Full-time +1
Easily apply
Mumbai|Aspee|Jet|Voice|24-Mar-26
TGBPL TP India - IBU
Remote in Mumbai, Maharashtra
Full-time
Work from home
Front Office Executive
Marriott International, Inc
Navi Mumbai, Maharashtra
Full-time
View similar jobs with this employer
HR and Admin Executive
Offduty India
Vasai, Maharashtra
₹20,000 - ₹28,000 a month
Full-time +1
Paid time off
Paid sick time
Provident Fund
Easily apply
MTO&Purchase Prod.Flflmnt.Exec
Aditya Birla Group
Maharashtra
Assistant Manager VCIP Support
HSBC Global Services Limited
Mumbai, Maharashtra
Full-time
Office Assistant
SmartinfoLogiks
CBD Belapur, Navi Mumbai, Maharashtra
Front office Executive (AYS)
Marriott International, Inc
Mumbai, Maharashtra
Full-time
Sr. Accountant
Robust Managerment Solutions
Lower Parel, Mumbai, Maharashtra
₹40,000.00 - ₹46,589.62 a month
Permanent
Easily apply
Operations Intern
Source.One
Pune, Maharashtra
Full-time
CRM Executive
Sone India Group of Industries | Entertainment &...
Navi Mumbai, Maharashtra
₹25,000 - ₹30,000 a month
Full-time +1
Provident Fund
Easily apply
Customer Support Associate
Cityflo
Thane District, Maharashtra
₹25,000 - ₹35,000 a month
Full-time
Health insurance
Provident Fund
Easily apply
2025 -2026 Campus Internship - ISC
Dow
Navi Mumbai, Maharashtra
Full-time
Senior Executive - Accounts, HQC
DHL
Mumbai, Maharashtra
Sourcing Executive
Humano Forte Pvt Ltd
Baner, Pune, Maharashtra
Full-time
Health insurance
Cell phone reimbursement
Provident Fund
Easily apply
Operations Executive
Hire U
Kandivali, Mumbai, Maharashtra
₹20,000 - ₹35,000 a month
Full-time +1
Day shift +1
Health insurance
Life insurance
Leave encashment
Provident Fund
Flexible schedule
Easily apply
Purchase Executive
BEAUTY GARAGE INDIA PVT.LTD
Mumbai, Maharashtra
₹25,000 - ₹30,000 a month
Full-time
Health insurance
Provident Fund
Easily apply
External Hiring|Operation Supervisor|International|13032026
TGBPL TP India - IBU
Remote in Mumbai, Maharashtra
Full-time
Work from home
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HSBC Global Services Limited logo
HSBC Global Services Limited logo
HSBC Global Services Limited
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Role Purpose
Handles general customer contacts in a contact centre environment typically on a Multiple products and or proposition. Provides high quality service to achieve maximum customer satisfaction by ensuring the completion of VCIP journey at first contact, where possible. Takes ownership and initiative to complete steps involved for resolution. Responsible for achieving individual key performance indicators whilst maintaining quality and compliance.
Principal Accountabilities
Impact on the Business
Video KYC enable customers to submit their KYC information through a video call from any place of their convenience ensuring compliance, faster on-boarding and minimize time to revenue.
Video KYC facilitates in improving the customer experience while saving on KYC cost.
Customers / Stakeholders
Provides excellent customer service to customers by face to face interaction with trained official to expedite the KYC process.
Leadership & Teamwork
Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values
Values diversity amongst team
Operational Effectiveness & Control
Maintains HSBC internal control standards
Complete all mandatory and recommended LMS modules on time
Comply to all relevant AML regulations & Global Standards
Performing Customer Due Diligence as per the laid down guidelines in SOP.
Major Challenges
Changing performance parameters (e.g. Scorecard changes)
Understanding updates on procedural changes and compliance
Achieving customer excellence in every contact
Role Context
The role operates within a WPB and interacts with HSBC local customers, the post holder must have the ability to deal with different process, where applicable
Management of Risk
Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM.
Observation of Internal Controls
Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner.
Fosters a compliance culture within the team, managing compliance risk and ensuring that the necessary training is completed.
Optimizes relations with regulators.
Role Dimensions
The role is not authorized for any approvals outside of system allotted entitlements
Qualifications
Minimum Graduation or as required for the role, whichever is higher
Must be proficient language(s) required by the process
Open to working flexible shifting schedules
Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
Takes pride in delivering what is promised in line with the customer and service expectations
Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order
Ability to work in a high-volume, fast paced environment is required
Proficiency with personal computers and basic software packages and specialised applications
Excellent communication skills and is polite and friendly at all times
Displays patience and empathy
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
