Wipro limited

Service desk analyst L1

Check with seller / month
Greater Noida, Uttar Pradesh, India Software Developer Active
Actively Hiring Greater Noida Full Time
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Job at a Glance

Category
Software Developer
Location
Greater Noida, Uttar Pradesh, India
Salary
Check with seller
Job Type
Full Time
Company
Wipro limited
Status
Open & Active

Job Description

Role Purpose

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with WiproâÂÂs Service Desk objectives

͏1
Service Desk Delivery
Adherence to TAT, SLA as per SoW
Minimal Escalation
Customer Experience

2
Personal
Attendance
Documentation etc
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