Onsite technical support tier

About us

Amenida Senior Community, a part of Prima Living, established to provide exceptional care and a fulfilling lifestyle for seniors, offers a warm and supportive environment for more than 20 years. With a focus on personalized care, they emphasize independence and well-being through tailored services and engaging activities. Amenida prides itself on fostering a community where residents can thrive socially, emotionally, and physically, supported by dedicated staff who prioritize each individual's comfort and dignity.


Role Overview:


Elevate Tech Excellence: Join Our IT Wizards!

Take a moment to ask yourself this: Do you love technology, innovation, and solution design? Are you looking for an opportunity to support a digital team that will shape and implement complex solutions for your clients? Yes? Good. This could be a great opportunity for you. And us!

Be ready to embark on a thrilling adventure at the forefront of the IT industry.



Compensation: $45,000 per year
Job Type: Full-time, Permanent, Ongoing
Expected Start Date: ASAP

Location: Calgary
Note: Travel between campuses will be required with prior notice.


Your Role in Action:

Specifically, the Onsite Technical Support will be responsible for:

Configuring, maintaining and troubleshooting the campus IT infrastructure including, but not limited to, servers, internet, computers and peripherals, printers and software such as:
Performing regular maintenance and security and quality controls to minimize downtime.
Diagnosing and repairing problems promptly.
Ensure network integrity through robust physical and electronic security.
Assuring the software, cabling and electrical systems meet company standards.
Creating a backup system to assure the viability of the operation and all the student data.
Providing high level technical support for both institution hardware and software to ensure campus runs smoothly by:
Setting up all systems and accounts for new hires.
Installing all software and ensuring valid software licenses.
Assisting with hardware setup and advising the Campus Director on campus needs.
Addressing staff, faculty, and student computer requests promptly.
Training new instructors on the campus network and related issues.
Providing problem solving services to all network users
Supporting the day-to-day operation of the company head office by:
Maintaining an inventory of the hardware and software for the company and insurance purposes.
Coordinating with the IT department in managing corporate systems.
Ensuring system availability, data integrity, and timely upgrades.

What You Bring to the Table:

A post-secondary degree, or an equivalent combination of education and experience.
Working knowledge of Windows Operating systems.
Experience in supporting desktop applications, servers and AV equipment.

Bonus Points For:

Certified Network Engineer (CNE) or Microsoft Certified Systems Engineer (MCSE) designation would be an asset.

Don’t hold back!—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.
We are proudly Canadian — rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.