Hotel Front Desk Receptionist

IHG Career


Agent Front Desk- NYCPC
IHG Career • New York, NY, United States • via Sign On
18 hours ago
Full–time
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Job highlights
Identified by Google from the original job post
Qualifications
Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
7 more items(s)
Benefits
Salary $24.00-$26.78 Hourly
Responsibilities
As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience
You’ll also create the warm atmosphere that makes our guests feel at home in any location
Be the warm welcome that kicks off a memorable guest experience
12 more items(s)
Job description
Role Purpose

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Key Accountabilities
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Country Inn & Suites by Radisson Garden City


Hotel Front Desk Receptionist
Country Inn & Suites by Radisson Garden City • Garden City, NY, United States • via WhatJobs
14 hours ago
Full–time
No Degree Mentioned
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Job highlights
Identified by Google from the original job post
Benefits
$12 - $12.5 hourly
Responsibilities
You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay
Responsibilities: Perform regular bookkeeping duties: make sure hotel guest information is current and correct Connect with the housekeeping department to ensure guest accommodations are ready Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Field customer complaints when necessary
Job description
Job Description

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:

$12 - $12.5 hourly

Responsibilities: Perform regular bookkeeping duties: make sure hotel guest information is current and correct Connect with the housekeeping department to ensure guest accommodations are ready Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Field customer complaints when necessary
Qualifications: Comfortable taking telephone calls and mitigating stressful situations Exhibits working knowledge of Microsoft Office and reservation management systems Excellent time management skills, organizational skills, customer service skills, and interpersonal skills 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred High school graduate, GED recipient, or equivalent
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