Infrastructure Engineer

Req ID: 112730
Department: Tech Wholesale & Enterprise Delivery (NZ)
Division: Technology
Location: Wellington
Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As an Infrastructure Engineer, you manage all aspects of Card Switching across multiple touchpoints, delivering stable, customer ready platforms across environments and supporting the full lifecycle of technology platforms. You will assess and coordinate requests from technology teams, external partners, and the business, applying strong analytical and communication skills to gather, validate, and document requirements from high level business needs through to detailed technical specifications.

You support solution delivery across the full SDLC and Agile ways of working, leading design and support for medium complexity initiatives and contributing to large, high complexity deliveries within cross functional squads for card transaction processing, including VisaNet, Mastercard, and New Zealand domestic protocols. Operating within a real time, 24/7 card payments switching ecosystem, you ensure availability, integrity, and compliant delivery aligned with card scheme mandates, PCI requirements, and operational risk standards. technology frameworks.

You will assess and triage all incidents and queries, and ensure that the correct process is followed, through the lifecycle , from problems, Jiras , requests for work from other teams including coding, and own the solution to it’s resolution.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Wellington
Work Hours: Full-Time

Ka aha tō rā e kite ai? - What will your day look like?

This role is accountable for:
Coordinating and scheduling all work assigned to the Chapter and squad.
Ensuring that all current and upcoming requirements are managed across the SDLC from inception to production.
Ensuring that all infrastructure and compliance information is fully documented.
Collaborate with developers, testers, project managers, and business stakeholders to ensure success.
Support incident and problem investigations, ensuring accurate documentation, root‑cause clarity, and timely remediation of defects and non‑functional issues.
Facilitate effective workshops and discussions, bringing structure to complex topics and decisions.
Identify and escalate risks, issues, dependencies, and potential impacts early and transparently.
Promote compliance with ANZ policies, SDLC frameworks, release processes, and audit/regulatory expectations.
Proactively identify opportunities to improve processes, tools, and infrastructure best practice within the Switch environment.
Ensure that we are always compliant with policy and documentation.
Ensure that we are always current with PKI requirements, certs , TLs etc

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Excellent written and verbal communication, with strong collaboration and prioritisation skills
Strong ability to understand business problems and break them down into technical solutions
Systematic and disciplined approach to development, testing and delivery
Proven capability to lead and own work end‑to‑end, from concept through production and support
Acts as a subject matter expert and trusted reference for requirements and design discussions
Experience working effectively across business, technical teams and external partners
Extensive experience operating in agile teams and environments
Strong scripting and automation skills for application deployment and infrastructure configuration
Hands‑on management of Windows and Linux server environments
Experience with virtualisation platforms and infrastructure services
Strong understanding of load balancers and high‑availability architectures
Solid knowledge of networking protocols and low‑latency, real‑time systems
5+ years’ experience working on Linux/Unix systems in complex environments
Strong SQL database experience, preferably with Oracle
Demonstrated ability to self‑manage workload, navigate ambiguity and drive outcomes

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

/.You can apply for this role by visiting ANZ Careers and searching for reference number 112730.

Te Rā Ōtinga - Job Posting End Date

26/04/2026 , 11.59pm, (Melbourne Australia)