Business System Analyst - Remote

Department and Name: Business & System Integration- Health Plan
Physical Location: Norfolk, VA
Location Type: Remote
Employment Status: Regular-Full time
Shift: First (Days)
Posted Date: April 8, 2026

Job Overview
Sentara is hiring a Business System Analyst – Remote!
Overview
A Business Systems Analyst is responsible for using their knowledge of software programs and business strategies to help companies maximize productivity and communication. Responsibilities include consulting with management to determine their needs, coordinating with IT professionals to create or update software based on those needs, applicable training, product support, project management, customer support and communication.
The role involves gathering and documenting requirements, performing system analysis, developing specifications and creating solutions that satisfy the needs of business stakeholders. Collaborate with business stakeholders to understand their requirements and identify opportunities for process improvement. Develop detailed requirements and use cases for software development projects. Conduct research to identify new technologies and methods to improve business processes. Analyze and troubleshoot technology issues, identify root causes, and implement solutions. Develop and maintain documentation such as user manuals, training materials, and technical specifications.

Education
HS – High School Grad or Equivalent (Required)
Certification/Licensure
No specific certification or licensure requirements
Experience
2 years relevant experience (Required)
2 years Information Technology experience (Required)
Must have experience with SQL & SQL reporting
Must have experience in enrollment
Prefers someone with experience in the enrollment side of QNXT
Keywords – Talroo IT, SQL, enrollment, QNXT

About Us
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission – “we improve health every day.” Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet® recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as “America’s Best-In-State Employer” (2024), “Best Employer for Veterans” (2022, 2023), and “Best Employer for Women” (2020), and named to IBM Watson Health’s “Top 15 Health Systems” (2021, 2018).

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