Front Desk Receptionist – Fast-Paced Dog Daycare (High-Energy Role)

Can you run a front desk when everything is happening at once?

Most people think a front desk job is easy — until the phones are ringing, dogs are arriving all at once, clients have questions, and everything needs to be handled quickly and correctly.

At The Wags Club, our front desk is the control center of a fast-moving, high-energy dog daycare and boarding facility serving Santa Monica and West L.A.

We’re looking for someone who doesn’t just keep up — they stay organized, take control, and keep things running smoothly even during the busiest rushes.

This role is ideal for someone who takes pride in being reliable, detail-oriented, and calm under pressure.

Pay

$18–$20 per hour, depending on your experience

What You’ll Be Doing
• Greet clients and check dogs in/out quickly and accurately
• Manage high-volume phone calls and client questions
• Process payments and maintain an accurate cash drawer
• Clearly explain daycare, boarding, and grooming services
• Communicate critical details to staff (feeding, meds, notes)
• Keep the front desk clean, organized, and running efficiently
• Assist with photo uploads and light social media updates

✅ What We’re Looking For
• Prior front desk or customer service experience (required)
• Strong attention to detail — mistakes here affect real dogs
• Ability to multitask and stay organized during busy rush periods
• Calm, professional demeanor under pressure
• Reliable, punctual, and accountable
• Comfortable around dogs of all breeds, sizes, and energy levels

This Role Is NOT a Fit If:
• You get overwhelmed easily in fast-paced environments
• You prefer slow, quiet, or low-interaction work
• You struggle with multitasking or staying organized
• You’re frequently late or unreliable

Benefits
• Complimentary daycare or boarding for your dog
• Medical, dental, and vision insurance after probation
• Tight-knit, supportive team environment
• Opportunity to grow into leadership roles

About The Wags Club

The Wags Club is a trusted cage-free dog daycare and boarding facility known for high standards of care and a loyal community of clients who trust us with their pets.

Our front desk team plays a critical role in keeping operations smooth, communication clear, and every visit seamless.

How to Apply

Apply through this listing with your resume.

Qualified applicants will be contacted by phone or text to schedule an interview.