Administration & Technical Support (Part-Time)

Administration & Technical Support (Part-Time)

📍 Flexible / Office-based

🕘 Monday–Friday, 9:00am–1:00pm

Company: Arraid LLC

About Us

Arraid is a specialist provider of high-reliability storage and legacy system solutions, supporting industries including telecoms, semiconductor, defence, and industrial systems.We work with global customers where reliability matters—keeping critical systems operational through innovative solid-state technologies.

About the Role

We’re looking for a highly organised and hands-on individual to support our day-to-day operations across administration, logistics, and light technical tasks. This is a varied role—perfect for someone who enjoys a mix of office work, practical tasks, and working closely with a small, collaborative team.

What You’ll Be Doing

🔹 Administration & Data
• Manage paperwork and filing systems
• Convert records into digital formats (Excel / databases)
• Track serial numbers and product data
• Answer calls and support general office coordination

🔹 Logistics & Operations
• Receive and process incoming goods
• Complete Goods Received Notes (GRN)
• Sort items (stock, RMA returns, upgrades)
• Pack and prepare shipments
• Book freight (FedEx, UPS, DHL – US & Europe)

🔹 Technical Support (Training Provided)
• Assist with disassembly of returned equipment
• Support basic assembly/configuration tasks
• Record product details and serial numbers
• Follow clear, documented procedures

🔹 Systems & Commercial
• Raise orders and invoices (QuickBooks / CIN7)
• Support general operational workflows

What We’re Looking For

✅ Strong organisation and attention to detail

✅ Comfortable using Microsoft Office (Excel essential)

✅ Confident communicator (phone + email)

✅ Reliable, proactive, and willing to learn

Bonus points for:
• Basic technical or hardware knowledge
• Experience with logistics / warehouse / RMA processes
• Familiarity with QuickBooks, CIN7, or similar systems
• Exposure to Windows (Linux a plus)

Why Join Us?
• Flexible part-time hours (ideal for work/life balance)
• Varied role—no two days the same
• Work with a global, niche technology business
• Supportive, small-team environment
• Opportunity to build both admin and technical skills

Apply Now

If you’re organised, hands-on, and enjoy working across both admin and practical tasks, we’d love to hear from you.