Job Description
Reading Room Assistant Apply! Apply! Position Details
Department: PCH-MAIN | Radiology - Admin Services
Location: Phoenix
Shift: Mon-Fri, Sat, Sun, (Days Vary), Shifts Vary, 7am-7pm
Category: Radiology/Imaging Svcs
Posting #: 1013265
Employee Type: Part-Time
Position Summary
This position is responsible for the daily operation of the Radiologist Reading Room within the Radiology department. Responsibilities include but are not limited to: triage inbound calls to the Radiologists, place outbound calls on behalf of the Radiologists, patient study image sharing (inbound and outbound), manage email correspondence and documentation, maintain and update daily On Call lists for Radiologists, facilitate requests for changes to orders received from the Radiologist back to original ordering provider or the scheduling department.
Position Duties
• Triages phone calls made to the Radiologist Reading Room which includes answering questions, redirecting calls to clinicians, and/or escalating customer issues to the appropriate leader. Coordinates doctor to doctor calls by contacting providers on behalf of the Radiologist.
• Updates departmental On Call lists for Radiology department staff on a daily basis, publishes and communicates out to department. Coordinates the scheduling and assignment of Rotating Residents with the attending radiologists by interfacing with the medical education program administrator.
• Facilitates order protocolling which includes taking information from the technologists regarding orders that may need to be changed and contacts the correct radiologist to determine if the order needs correction. Communicates with the technologists regarding order changes made by the radiologist.
• Supports administrative and healthcare staff to provide order fulfillment. Processes order changes as directed by the Radiologists which may include, but is not limited to, contacting original ordering provider office and/or sending Secure Health Message (SHM) to request a new order.
• Coordinates and creates Second Opinion Read orders for the Emergency Department (ED) and all other departments, which includes processing outside study image uploads via PowerShare, use of Allscripts SCM, and working in Philips PACS. Performs digital research study image uploads or sends study images outbound to other facilities again via PowerShare.
• Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision, & Values
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families
Values
• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable
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Who referred you * Which department do they work in? Do you know their phone number/email?
Position Qualifications Please review the following qualifications and specify whether you meet each of the requirements listed.
Education Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
• High School diploma or equivalent.
Required
Yes No
Experience Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
• 1 or more years of experience in office administration role(s), inpatient or radiology scheduling, or other related scheduling/customer service experience.
Required
Yes No
• Medical or Healthcare Terminology.
Preferred
Yes No
Special Skills Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
• Familiar with computer-based systems.
Preferred
Yes No
• Ability to speak Spanish.
Preferred
Yes No
• Medical or healthcare terminology knowledge.
Preferred
Yes No
Physical Requirements & Occupational Exposure/Risk Potential
• Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
• Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Occasionally
• Physical Requirement - Hearing - Constantly
• Physical Requirement - Pushing/pulling - Occasionally
• Physical Requirement - Reaching - Occasionally
• Physical Requirement - Sitting - Constantly
• Physical Requirement - Standing - Occasionally
• Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
• Physical Requirement - Talking - Constantly
• Physical Requirement - Tasting/smelling - Occasionally
• Physical Requirement - Walking - Occasionally
• Physical Requirement - Near Vision - Frequently
• Physical Requirement - Far Vision - Frequently
• Physical Requirement - Color Discrimination - Frequently
• Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
• Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
• Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
• Occupational Exposure/Risk Potential - Inside office environment - Applicable
• Occupational Exposure/Risk Potential - Confined areas - Applicable
• Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply
I Agree
