Job Description
About Lumen
Lumen connects the world by igniting business growth through efficient and secure connections among people, data, and applications. We are committed to fostering a culture of teamwork, trust, and transparency, offering top-tier talent the flexibility to thrive and make a lasting impact.
The Role
We are seeking a strategically focused Senior Business Analyst specialized in Commercial Strategy. In this impactful role, you will transition smoothly from evaluating commercial risks to architecting and launching sales programs that propel Lumen's growth. You will be responsible for translating business insights into actionable tactics aligned with Lumen’s commercial objectives, which span across various business segments including Large Enterprise, Public Sector, Mid Markets, Wholesale, and our Partner community.
Main Responsibilities
• Synthesize complex information into clear insights and prepare executive-level presentations.
• Develop and lead sales strategies and frameworks to enhance customer-facing team initiatives.
• Conduct structured analyses across funnel health, conversion rates, productivity, and program effectiveness, identifying actionable areas for improvement.
• Manage high-visibility initiatives with a disciplined project management approach, ensuring timely and complete execution of deliverables.
• Influence decisions at the Senior Leadership Team and motivate field action.
• Establish measurable results tracking aligned with key performance indicators of the Acceleration & Growth Team.
• Facilitate cross-team collaboration to ensure alignment of Lumen's programs with the sales process.
• Serve as a strategic advisor, offering data-backed insights and pragmatic recommendations to senior leaders on evolving business challenges.
What We Look For in a Candidate
• Bachelor's degree required; MBA or equivalent preferred.
• Minimum of 5 years of experience in management consulting, finance, sales, or corporate strategy.
• Successful track record in building and implementing commercial programs.
• Strong data analytics skills with demonstrable experience.
• Advanced proficiency in PowerPoint and Excel.
• Ability to derive insights from data and translate them into strategic actions.
• Strong communication skills, both verbal and written, for executive presentations.
• An innovative thinker with a problem-solving mindset and an ability to thrive in ambiguous situations.
• Familiarity with all business functions, including Customer Success, Sales, Marketing, and IT.
Compensation
This position has a base salary range dependent on location and experience. Compensation details are as follows:
• $105,786 - $141,047 in certain states.
• $111,074 - $148,099 in other specified states.
• $116,364 - $155,152 in additional states.
At Lumen, we prioritize employee wellbeing with a comprehensive benefits package. Further information regarding our bonus structure will be available during the selection process.
What to Expect Next
If selected for this position, a background screening will be conducted. We value equal employment opportunities and adhere to all related regulations, ensuring we provide a workplace free from discrimination.
