Senior Administrator - Patient Scheduling

Patient Scheduling Senior Administrator: Whanganui Hospital: Permanent, Fulltime
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role

The key purpose of the role is Provide day to day management, supervision and support to the Referral Centre and scheduling staff. You will also support the Patient Scheduling manager in monitoring the quality, effectiveness and efficiency of the referral centre and scheduling teams

You will join a team of 24 dedicated specialty administrators and work collaboratively within the multidisciplinary team. Accurate and efficient data entry is essential, along with a methodical and structured approach to your working style. Working autonomously but also well in a team environment, you will also need to have a creative approach to problem solving, ability to learn quickly and a good understanding of the importance of teamwork.

For more information on living and working in Whanganui click here

About you

As a Patient Scheduling Senior Administrator, you will need:

Excellent knowledge of how to use WEBPAS, Reporting Services and Clinical Portal
Can easily Identify and implement improvements to operational processes
A strong methodical approach to your day-to-day work
The ability to build and maintain good working relationships
A sense of ownership of your work, but also knowing when to ask for help
A willingness to constantly learn and teach in this ever-changing environment
Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers' portal by 11/05/2026. If you have any questions about the role, please contact Marie Jones, Patient Scheduling Manager

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.