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Starwood Hotels
PM Server Assistant, AVIV
Starwood Hotels · Miami, FL, United States · via LinkedIn
19 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on Jobrapido
Job description
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Job Description
Every day is precious, especially the experiences we encounter with those around us. The Food & Beverage team understand (and value) that great, mindful people are required to execute an exquisite affair for our guests. Our team is currently seeking a hard-working, attentive Server Assistant. In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Inside tip: Being attentive to the smallest details will ensure your success in this role
About You...
Passionate about curating the guest experience .
Basic knowledgeable of Food and Beverage operations, a team player, hard worker, and detail oriented.
Is flexible and willing to meet the demands of a 24-hour operation.
About Us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
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Starwood Hotels
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Accor CN/ZH
Regional Sales Director North America - Accor US/CAN
Accor CN/ZH · Miami, FL, United States · via Accor Careers
10 hours ago
Full–time
Apply on Accor Careers
Apply on Smart Recruiters Jobs
Job description
Company Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Job Description
Reporting to the Vice President of Sales , the PME RSD will be the main point of contact in sales and facilitator between PME hotels, the Americas headquarters, and the global sales team, supporting the Hotel Sales teams in the US and Canada.
• Sales Strategy: Implement strategies that consider specific needs and expansion in target markets, maintaining standards in the management model, promoting the integration and positioning of brands in the market, leading and inspiring a hotels sales team that will focus on different opportunities.
• Strategic Alignment and Communication: Act as the main link between corporate sales management and the sales and general management teams of PME hotels. Communicate and detail Accor's commercial policies and procedures to the sales teams of PME hotels, ensuring understanding and adherence." Act as a facilitator between hotel needs with Accor's broad network, guide hotel sales team with correct points of contact within Accor e reforçar papéis and reinforce roles and responsibilities of each position, central sales team, hotel sales, managed and franchises hotel
• Process and Tool Management: Guide and monitor the execution of RFP processes by the sales teams of PME hotels, ensuring the correct use of tools and methodologies. Support the understanding and correct use of customer portfolio management tools (Cross Selling, Share Management, segments, ANAIS, Cvent), ensuring better understanding and analysis of sales performance for the hotels."
• Training and Development: Identify specific training and professional development needs for hotel sales teams.
• Performance Monitoring and Evaluation: Monitor the implementation of sales actions and the achievement of goals and performance indicators defined for the hotels.
Identify deviations and opportunities for improvement in the execution of commercial strategies in the hotels, proposing action plans in conjunction with local and central teams.
• Business Development: Develop and strengthen high-value relationships with key clients, industry leaders, and partners to accelerate topline growth and strategic alliances.
Own and lead negotiations for major PME deals, collaborating with different departments to deliver commercially sound and competitive agreements.
Continuously assess market trends, competitive landscapes, and customer insights to anticipate opportunities and drive sustainable growth.
• Support in Openings and Conversions: Participate in defining the commercial processes for openings and conversions of new hotels, ensuring alignment with the Openings Committee.
Support Sales, Marketing and Distribution (SMDL) actions in new ventures, ensuring effective integration and the start of commercial operations.
Qualifications
• Academic Degree: Hotel Management or Business Administration
• Experience in the same area - 10 years
• Desirable Knowledge: PTG and ES fluent
• Facilitating & easy go-between style of mgmt
• Exceptional leadership capabilities, deep industry expertise, and a proven track record in sales management will be critical to achieving our commercial objectives. This role calls for a dynamic, results-driven leader who excels in cross-functional collaboration and inspires high-performing sales teams.
• Idioms: ENG fluent
• Specific know-how: People mgmt & leadership of high-perf. teams.
• Skills: Strategic Leader: Representation, Negotiation and Influence, Operational Decision Making, Developing an Empowered Team, Leading & Inspiring the Team, Organization & Planning, Com. with Impact, Fostering Passion for the Customer, Analysis and Business Insight, Leadership Change Mgmt and Innovation, and Building and Executing Strategy Specific to the position: Positive Orientation, Focus on Results, Innovation
Additional Information
• Employee Benefits Card offering discounted rates at Accor properties worldwide
• Learning programs through our Academies
• Opportunities to develop your talents and grow within your hotel and around the world!
• The chance to make a difference in the local community through our Corporate Social Responsibility initiatives
For Accor, Diversity and Inclusion means welcoming everyone and respecting their differences, prioritizing only their qualities and skills. Our goal is to provide meaningful employment in an inclusive culture, offer excellent working conditions, and promote the development of all individuals, including those with disabilities. Please feel free to let us know about any specific needs you may have so that we can take them into consideration
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AC & Element Miami DT
Front Desk Supervisor (Hotel Experience) Ac & Element Miami DT
AC & Element Miami DT · Miami, FL, United States · via Indeed
16 hours ago
Full–time
No Degree Mentioned
Apply on Indeed
Apply directly on Glassdoor
Apply on SimplyHired
Job description
Job Overview
Join our dynamic hospitality team as a Front Desk Supervisor with hotel experience, where you'll lead the guest services team at our vibrant hotel property. In this energetic role, you'll oversee daily front desk operations, ensure exceptional guest experiences, and maintain smooth communication across departments. Your leadership will set the tone for a welcoming environment, fostering guest satisfaction and operational excellence. This paid position offers an exciting opportunity to showcase your hospitality management skills while inspiring your team to deliver memorable stays for every guest.
Responsibilities
• Supervise front desk staff to ensure efficient check-in and check-out processes, maintaining high standards of customer service.
• Manage guest inquiries, requests, and complaints with professionalism and enthusiasm, ensuring swift resolution and guest satisfaction.
• Oversee night audit procedures, balancing accounts and preparing reports to ensure financial accuracy overnight.
• Coordinate with housekeeping, maintenance, and other departments to address guest needs promptly and effectively.
• Handle multi-line phone systems with excellent phone etiquette, providing clear information and assistance to callers.
• Support the training and development of front desk team members, fostering a positive work environment focused on hospitality excellence.
• Maintain comprehensive records of guest interactions, reservations, and billing details to ensure seamless operations.
