Job Description
White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.
Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.
We are looking for an Operations Assistant to help support the efficient day-to-day functioning of the business by ensuring that operational, facilities, and administrative tasks are executed effectively across all sites. The position combines office-based tasks with active, on-the-ground operational duties.
Suitable candidates will have flexible availability to work across all sites with extended hours during sale periods. The ideal candidate will be available for early starts and occasional after-hours when trades, compliance or urgent issues require it.
Main Responsibilities
General Operations Support
Report directly to the Operations Lead and action delegated tasks without needing to be chased
Take full ownership of assigned projects from scoping through to delivery, with clear updates back to Operations
Assist with project work, research, and follow-ups as required
Identify inefficiencies in current processes and propose practical improvements to drive better outcomes across operations
Design, document, and implement SOPs that remove friction and make processes repeatable across teams and sites
Own operational admin across the function — scheduling, tracking, reporting, data entry, and follow-throughs
Support warehouse sale setup, pack-down, and product launches
Keep SOPs and checklists up to date
Building Management
On-ground contact for building and site issues across all locations — access, aircon, bathrooms, kitchens, lighting, cleaning, and general maintenance
Maintain a running job list — raised, booked, and closed out properly
Maintain contractor contacts and records across all sites
Trades & Contractor Management
On-site point of contact for all trades and contractors
Manage access, ****** on site, confirm scope, and sign off on completion
Collect quotes when needed and pass to Operations for approval
Recurring Services & Compliance
Own the forward calendar for all recurring compliance services
Book, attend, and track — fire inspections, AFSS, pest control, and any scheduled servicing
Keep records up to date across all sites
IT & On-Hand Support
New starters
Set up new starter desks and equipment ahead of their first day
Configure computers, ensure access to required systems, and track all allocated assets
General support
First contact for day-to-day IT and service requests across all sites
Basic troubleshooting, device tracking, repairs, and escalation when needed
Maintain a stock of essentials for fast swaps
Meeting room and shared space tech — screens, audio, connectivity
Sale Support
On-site early to prepare the floor before the sale starts
Confirm equipment, consumables, and pick areas are ready
On-ground support during sale days — quick fixes and clear escalation to Operations
Requirements
Full working rights within Australia
Can work minimum 38 hours per week
Eager to work in a high paced environment
High level of accuracy & attention to detail
Must be fluent in reading & writing English
Energetic & self-motivated
Comprehensive computer & excel skills
Benefits
Generous monthly clothing allowance + ongoing discounts
Stunning office based in Rosebery with an onsite gym
Fun and collaborative culture with exciting events througout the year
Working with one of Australia's fastest growing fashion companies
