Customer Service Officer

Full job description
Job Title: Customer Service Officer (US Client)

Job Overview:
We are seeking a highly organized and proactive Customer Service Officer to support a US-based client. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage administrative tasks efficiently.

Key Responsibilities:

Provide comprehensive administrative support, including scheduling meetings, managing calendars, and handling correspondence
Communicate effectively with the client and stakeholders in fluent English (written and verbal)
Manage emails, reports, and documentation with accuracy and confidentiality
Perform data entry, file organization, and maintain digital records
Assist in preparing presentations, reports, and other business documents
Coordinate with international clients and teams across different time zones
Conduct basic research and compile information as required
Required Skills & Qualifications:

Excellent communication skills with fluency in English
Strong computer proficiency (MS Office, Google Workspace, email tools, etc.)
Proven experience working with international clients, preferably US-based
Strong organizational and multitasking abilities
High level of professionalism and attention to detail
Ability to work independently and meet deadlines
Preferred Qualifications:

Prior experience in the same or relevant role
Understanding of US business practices and time zones
Interested candidate may contact 9810589370

Pay: ₹25,000.00 - ₹35,000.00 per month

Application Question(s):

Are you immediate joiner or on Notice Period?
Are you able to communicate fluently in English?
Do you possess good communication skills?
Do you have experience working with international clients (US)?
This is a night shift. If you are comfortable, we may proceed ahead. Confirm Please.
Work Location: In person