Smart Energy Answers
Urgent - Service Technician!
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✓ Actively Hiring
📍 Castle Hill
💼 Full Time
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Job at a Glance
- Category
- Technician
- Location
- Castle Hill, New South Wales, Australia
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Smart Energy Answers
- Status
- Open & Active
Job Description
Full job description
Position Purpose
The Service Technician ensures customers remain supported, informed, and satisfied after their solar installation by delivering high‑quality service, timely issue resolution, and proactive system care. This role plays a key part in maintaining strong customer relationships and ensuring every system continues to perform at its best long after installation.
About Us
Our team of solar experts delivers high-quality solar installations that are customised to meet the unique needs of each customer. We have been recognized for our excellence in the industry, receiving multiple awards for our outstanding contributions. We provide end-to-end services, from initial consultation to seamless installation and ongoing support, ensuring a smooth transition to renewable energy.
Benefits
· Work for an award winning rapidly growing Solar Company
· Competitive Salary
Position Duties;
Perform diagnostic, corrective, and preventive maintenance on installed solar PV and battery systems to ensure optimal performance.
Troubleshoot system faults, inverter issues, wiring problems, and monitoring errors using appropriate electrical testing equipment.
Complete service reports, documentation, and updates following each service visit, ensuring accurate records of all work performed.
Educate customers on system performance, maintenance expectations, and safe operation of their solar and battery systems.
Essential Requirements
· Electricians Licence
· SAA PV and Battery Licence
· Working at heights certificate
· White Card
· Valid Drivers Licence
· Proven communication skills for on‑site support
Job Types: Full-time, Permanent
Pay: $100,000.00 – $120,000.00 per year
Work Location: In person
Position Purpose
The Service Technician ensures customers remain supported, informed, and satisfied after their solar installation by delivering high‑quality service, timely issue resolution, and proactive system care. This role plays a key part in maintaining strong customer relationships and ensuring every system continues to perform at its best long after installation.
About Us
Our team of solar experts delivers high-quality solar installations that are customised to meet the unique needs of each customer. We have been recognized for our excellence in the industry, receiving multiple awards for our outstanding contributions. We provide end-to-end services, from initial consultation to seamless installation and ongoing support, ensuring a smooth transition to renewable energy.
Benefits
· Work for an award winning rapidly growing Solar Company
· Competitive Salary
Position Duties;
Perform diagnostic, corrective, and preventive maintenance on installed solar PV and battery systems to ensure optimal performance.
Troubleshoot system faults, inverter issues, wiring problems, and monitoring errors using appropriate electrical testing equipment.
Complete service reports, documentation, and updates following each service visit, ensuring accurate records of all work performed.
Educate customers on system performance, maintenance expectations, and safe operation of their solar and battery systems.
Essential Requirements
· Electricians Licence
· SAA PV and Battery Licence
· Working at heights certificate
· White Card
· Valid Drivers Licence
· Proven communication skills for on‑site support
Job Types: Full-time, Permanent
Pay: $100,000.00 – $120,000.00 per year
Work Location: In person
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