Customer service manager

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Customer Service Manager
Khan Corporation Limited
Auckland City, Auckland
Minimum Working Hours: Minimum 30 hours per week. Hourly Rate: $25-$27 (Depending on Experience). Must be 18 or older; and. 3 years work experience or level 4 (or above) qualification.
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Position: Customer Service Manager

Company: Khan Corporation Limited

Type: Full time, permanent

Location: Auckland

Minimum Working Hours: Minimum 30 hours per week

Hourly Rate: $25-$27 (Depending on Experience)

Number of positions: 3

Job Requirements:

● Must be 18 or older; and

● 3 years work experience or level 4 (or above) qualification

In this role you will be responsible for the following:

As our Customer Service Manager, you’ll lead our teams, ensuring every customer leaves with a great last impression.
Plan, lead and ensure operational excellence for Stores.
Ensuring standards and daily tasks are achieved with having an eye for the detail. Able to notice the little things that most people don’t whilst working in a timely manner.
Effectively plan, monitor and prioritise tasks throughout the day.
To develop the needs of team members including robust training, creating development from within the team.
Effectively resolve all customer related enquiries and complaints when able to and escalate issues to management when required.
Application Question(s):

New Zealand Resident/Citizen?
Language:

English (Required)
Work Location: In person