Night Owl

Position Overview & Purpose

The Night Owl is responsible for providing direct care for our dogs, as well as their health and safety while on-site, completing detailed cleaning projects and small group let outs throughout the night, resulting in exceptional customer service and high-quality pet care.

A Week in the Life of a Night Owl

The following is a list of general job responsibilities for the Night Owl position. Please note that this list is not all-inclusive and may be amended to meet changing business needs.

Daily Operations
• Live out and be a positive advocate for Downtown Dog Lounge’s safety culture
• Understand and uphold the Purpose and Core Values of the business in actions and words
• Morning set up of the facilities
• Meal preparation and feeding the dogs
• Feedback loop with other shifts and provide status reports

Spend Time With Dogs & Their Parents
• Provide exceptional customer service, including transparent communication
• Interaction with clients when late drop-offs and pickups occur

Support With Cleaning
• Clean up after dogs
• Janitorial duties, including mopping, vacuuming, laundry, etc.
• Sanitation of dog kennels

Support The Team
• Uphold DDL Purpose and Values, communicating clearly, openly, honestly, and kindly
• Communicate and participate as part of the team
• Attend periodic required trainings and All Team Meetings
• Mentor new team members as assigned

Downtown Dog Lounge is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability, age, or veteran status. We look forward to your application.

Requirements

Experience and Education:
• Minimum of High School Diploma, GED, or equivalent
• Previous professional experience working with dogs preferred (daycare, shelter, vet tech, etc.)

Required Skills And Abilities
• Comfortable working within close proximity to approximately 30 dogs in an enclosed park
• Desire to develop a thorough understanding of dog behavior
• Quick reaction time to unpredictable situations
• Comfortable working in a loud environment
• Strong interpersonal and customer service skills
• Comfortable standing for 8 hours at a time
• Able to lift 45 pounds
• Must be flexible and will be expected to be available to work weekends, evenings, and during holidays