Dental Assistant

At National Dental Care (NDC), our mission is simple — to Make Australia Smile. Guided by our vision to be the first choice for both dental professionals and patients, we’re passionate about delivering outstanding patient care while creating workplaces where our people feel valued, supported and empowered to succeed.

Established in 2013, NDC has grown to become one of Australia’s largest and most trusted dental service providers, with a nationwide network of 111 modern practices — and growing. Our strength lies in our people, our collaborative culture, and our commitment to continuous improvement and clinical excellence.


Job Description

We’re seeking a caring and reliable Dental Assistant to support our clinicians in delivering high-quality, patient-centred care. You’ll assist chairside, prepare rooms and equipment, and help create a calm and welcoming experience for every patient.

What You Will Be Doing
Provide chairside clinical assistance to Dentists and Oral Health Therapists across a range of procedures
Prepare surgeries, instruments and equipment in line with infection control and sterilisation standards
Maintain accurate treatment notes, sterilisation logs and clinical documentation
Ensure operatories are clean, stocked and ready for each scheduled patient, and contribute to daily team huddles
Support patient comfort, communication and education throughout appointments
Maintain stock levels, assist with ordering and coordinate laboratory work requirements
Report equipment faults and support routine maintenance processes
Assist with reception and patient support duties when required
Collaborate with practice and support office teams as needed
Follow NDC policies and procedures relating to infection control, WHS, QA, HR and emergency preparedness
Participate in ongoing training, development and performance review activities
Contribute positively to a supportive, team-focused clinical environment
Senior Dental Assistant (where applicable)
Provide training, guidance and support to junior team members
Ensure radiation safety protocols are followed
Oversee lab case coordination and assist with advanced stock management
Support the Practice Manager with delegated clinical or administrative tasks

Qualifications

About You
Professional in both presentation and communication
Energetic, motivated and adaptable, with the ability to remain calm under pressure
Empathetic, patient-focused and supportive toward both patients and colleagues
Able to work independently and collaboratively within a team environment
Respectful and inclusive when working with people from diverse cultural backgrounds
Demonstrates initiative, accountability and reliability
Qualifications & Experience
Essential:
Minimum 12 months’ experience as a Dental Assistant
Experience supporting general and chairside dentistry (e.g., paediatrics, endodontics, restorative)
Desirable:
Certificate III or IV in Dental Assisting.
Experience in dental practice administration or reception.
Experience using Dental4Windows (D4W) or similar practice software
Skills & Competencies
Strong clinical understanding of dental procedures, workflows and infection control protocols
Excellent patient communication and interpersonal skills
High attention to detail, accuracy in record-keeping and strong organisational capability
Ability to understand and apply policies, legislation and clinical guidelines
Ability to prioritise tasks and manage competing demands in a busy clinical setting
Confident computer literacy, including Microsoft Office and practice software

Additional Information

We appreciate the interest of recruitment agencies; however, we are not accepting agency referrals for this role.

 
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