Dental Front Office Assistant

Job Summary

We are seeking a warm welcoming person to add to our team. In this pivotal role, you will be the face of our practice, ensuring smooth daily operations and exceptional patient service. Your expertise in medical administrative support, insurance verification, and office management will help create a seamless experience for our patients from appointment scheduling to billing. If you thrive in a fast-paced environment and possess strong computer skills along with excellent communication abilities, this is the perfect opportunity to contribute to a caring and professional dental practice.

Duties
• Greet patients warmly and manage patient intake efficiently, including verifying insurance coverage and updating medical records
• Schedule appointments using dental office management software. (Curve)
• Verify insurance benefits, process claims, and perform accurate billing
• Handle multi-line phone systems with professionalism, maintaining excellent phone etiquette and providing outstanding patient service
• Maintain organized dental and medical records in EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems while ensuring HIPAA compliance
• Assist with office management tasks such as filing, faxing, data entry (including 10 key typing), and managing medical office supplies

Requirements
• Great attitude, and experience in a dental clinic or medical office environment with strong communication skills.
• Knowledge of dental terminology, medical terminology
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel)
• Strong organizational skills with attention to detail in documentation review and filing processes
• Exceptional customer service skills combined with professional phone etiquette for handling patient inquiries and appointment scheduling
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Prior clinic experience or dental office experience is preferred; familiarity with multi-line phone systems and front desk operations is essential

Join us in delivering outstanding patient care through efficient office management!

Pay: $28.00 - $30.00 per hour

Work Location: In person