Shipping Supervisor

Chicago, IL, USA

Full time

Chicago


3/3/26


Position Summary

The Shipping Supervisor is responsible for ensuring the seamless flow of outbound orders, maintaining clear communication between departments and ensuring clients are always in the know on real-time updates to order shipments. This role requires strong organizational skills, attention to detail and the ability to manage both digital shipment planning and hands-on operations on the warehouse floor. The Shipping Supervisor will serve as the primary point of contact for all shipping-related inquiries and will play a crucial role in ensuring seamless, efficient handoffs between shifts.

HPA’s: Top Priorities: [High Performing Activities]

Daily Shipping Operations
Client Facing & Internal Communications
Team Leadership & Support
Part of the Team:

Shipping Clerk
Shipping Coordinator
Transportation Manager
Logistics Coordinator
Why this role is critical to our organization:

The Shipping Team is the anchor of the process. The Shipping Supervisor helps ensure every order leaves our facility on time, correctly packed and aligned with customer expectations — protecting our reputation for reliability and service. By coordinating with all departments, the Shipping Supervisor prevents delays, avoids costly shipping errors and ensures seamless communication both client facing and internally.

Position Duties

Organize and maintain the daily ship list to ensure accurate and timely dispatch of all orders.
Provide shipment planning updates to internal teams, keeping all departments informed.
Monitor and flag any “at-risk” orders that may require additional attention or expedited shipping options.
Oversee and execute a flawless shift handoff between first and second shifts.
Ensure all departments (production, packing, account management, etc.) understand shipping priorities and deadlines.
Proactively communicate order status changes and address any potential delays.
Serve as the primary resource for the Shipping Department, providing answers to questions and guiding clerks and team members.
Support other departments by providing clarity on shipping procedures, schedules, and expectations.
Maintain a visible presence on the shipping floor, assisting with operations and ensuring smooth interdepartmental collaboration.
Utilize internal platforms and email systems to manage shipments, communicate with other departments, and document updates.
Balance time between computer-based work and supporting the team on the floor to optimize department performance.
What’s in it for you:

Leadership & Impact – Step into a key role where your decisions directly influence operational success and customer satisfaction.
Cross-Department Collaboration – Collaborate closely with production, packing, and account management to drive smooth and efficient workflows.
Professional Growth – Build leadership skills in a fast-paced, high-visibility position with room to grow.
Dynamic Workday – Balance time between computer-based planning and on-the-floor problem solving — no two days are the same.
Team Environment – Join a supportive, hands-on culture where your expertise is trusted and valued.
Desired Skills & Experience:

Previous experience in shipping, logistics, or warehouse operations (supervisory experience preferred).
Strong organizational and communication skills, with the ability to manage multiple priorities.
Experience using shipping platforms, warehouse management systems, and email communication tools.
Ability to lead by example, providing direction and support in a fast-paced environment.
Flexible and solutions-oriented, with a proactive approach to problem-solving.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

This role operates in a warehouse environment and may also require periodic work in standard office settings.
Job duties may involve extended periods of standing, walking, sitting, or computer use.
Benefits of working at Culture Studio:

Medical Insurance Offering with United Healthcare (2 Options available)
Dental|Vision|Life Insurance Offering with Mutual of Omaha
401 (k) Retirement Option
401 (k) Company Match
Yearly Paid Time Off Benefits
Career Growth & Development