Job Description
C
Customer Support & Appointment Scheduler
Confidential
Miami, FL, United States
via Indeed
10 hours ago
$20 an hour
Full–time
Customer Service - Donor Support Technician
CSL Plasma
Miami, FL, United States
via Indeed
15 hours ago
Part-time
Preferred Customer Associate Mon-Fri 11:30am- 8pm
UPS
Miami, FL, United States
via LinkedIn
4 hours ago
Full–time
Client Services Associate
FF Inc
Miami, FL, United States
via LinkedIn
18 hours ago
$50K–$65K a year
Full–time
A
Customer Support Agent (Shifts/Miami Beach)
Arena Entertainment
Miami Beach, FL, United States
via Indeed
7 hours ago
Full–time
Supervisor, Client Support
Waterworks
Miami, FL, United States
via ZipRecruiter
9 hours ago
Full–time
Client Solution Center Representative-35721
Harvard Maintenance
Miami, FL, United States
via LinkedIn
7 hours ago
Full–time
A
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple
Miami, FL, United States
via Fairygodboss
21 hours ago
Bilingual Customer Service Specialist (Spanish) PT
Sherwin-Williams
Miami Beach, FL, United States
via Indeed
8 hours ago
Part-time
India
Alwar, Rajasthan - Based on your past activity
Update location
Dark theme: on
Help
Feedback
Privacy
Terms
A
Arena Entertainment
Customer Support Agent (Shifts/Miami Beach)
Arena Entertainment · Miami Beach, FL, United States · via Indeed
7 hours ago
Full–time
No Degree Mentioned
Apply on Indeed
Job highlights
Identified by Google from the original job post
Qualifications
Previous experience in customer support, ideally within an online support role but not essential
A good understanding of payment processes and tools would be an advantage
Strong written and verbal communication skills in English, with the ability to explain complex information in a clear, concise, and user-friendly manner
5 more items(s)
Responsibilities
Operating from London, Malta, Gibraltar and Miami
As a first point of contact for our players, you’ll be responsible for delivering exceptional service, resolving inquiries efficiently, and maintaining a seamless experience across every interaction
This is a shift-based role that requires flexibility and a sense of ownership
7 more items(s)
Job description
About Us
We’re a digital entertainment company creating engaging online platforms people love. Since 2021, we’ve been building something different. Our brands include MetaWin, WOW Vegas, BetZoo Media, and Rolla, with more launching in 2025! Operating from London, Malta, Gibraltar and Miami.
About the role
We’re looking for a team of Technical Customer Support Agents to join our team in Miami Beach. As a first point of contact for our players, you’ll be responsible for delivering exceptional service, resolving inquiries efficiently, and maintaining a seamless experience across every interaction.
This is a shift-based role that requires flexibility and a sense of ownership.
You’ll handle a variety of player inquiries across emails always ensuring empathy, accuracy, and compliance with internal procedures.
Your responsibilities
• Provide fast, accurate, and friendly support to our players via email
• Investigate and resolve issues related to accounts, gameplay, transactions and bonuses.
• Educate players about available features, promotions, procedures.
• Assist with KYC verification processes
• Identify issues and flag them to relevant departments
• Collaborate with teammates and other departments to support service-level targets
What we are looking for:
• Previous experience in customer support, ideally within an online support role but not essential.
• Tech-savviness is preferred, especially experience with email platforms such as Zendesk, Intercom, and back-office tools
• A good understanding of payment processes and tools would be an advantage
• Strong written and verbal communication skills in English, with the ability to explain complex information in a clear, concise, and user-friendly manner.
• Strong attention to detail and accuracy when reviewing account information, transactions, or verification documents
• A proactive mindset and willingness to take ownership of player issues from start to resolution
• A flexible, positive attitude and commitment to delivering a smooth and fair customer experience
• Ability to work efficiently in a fast-paced, shift-based environment and handle multiple tasks at once
• A team player who communicates clearly with colleagues and supports collaboration across departments
Report this listing
More jobs at Arena Entertainment
See web results for Arena Entertainment
Waterworks
Supervisor, Client Support
Waterworks · Miami, FL, United States · via ZipRecruiter
10 hours ago
Full–time
No Degree Mentioned
Apply directly on ZipRecruiter
Job highlights
Identified by Google from the original job post
Qualifications
Strong leadership and coaching skills with a hands-on, working supervisor approach
Proven ability to manage competing priorities, team workload, and personal productivity
Excellent written and verbal communication skills with strong professional judgment
4 more items(s)
Benefits
We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan
We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day
Waterworks is committed to promoting pay equity
1 more items(s)
Responsibilities
The Supervisor, Client Support leads a team of Client Support Specialists within an assigned region
This is a hands-on role that combines people management with direct client support responsibilities, including sales support and order management
The Supervisor is accountable for meeting daily productivity metrics, balancing regional workload, and serving as an escalation point to resolve complex issues
30 more items(s)
Job description
About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
The Role
The Supervisor, Client Support leads a team of Client Support Specialists within an assigned region. This is a hands-on role that combines people management with direct client support responsibilities, including sales support and order management. The Supervisor is accountable for meeting daily productivity metrics, balancing regional workload, and serving as an escalation point to resolve complex issues.
