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Jobs via Dice
Help Desk Support
Jobs via Dice · Los Angeles, CA, United States · via LinkedIn
12 hours ago
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Job highlights
Identified by Google from the original job post
Qualifications
Bachelor s Degree in relevant major (IT, MIS, Computer Science, etc.)
0 2 years of experience (internships or entry-level IT roles acceptable)
Basic knowledge of IT support / help desk functions
10 more items(s)
Benefits
Pay Range- $15- $17/hr
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable
Responsibilities
This role is ideal for early-career candidates looking to build a foundation in IT support within a professional enterprise environment
The position is centered around phone-based troubleshooting and ticket resolution, supporting employees with technical issues and ensuring timely resolution through structured processes
Candidates will work primarily remotely, collaborating, with occasional onsite support for infrastructure-related needs
14 more items(s)
Job description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Collabera LLC, is seeking the following. Apply via Dice today!
Job Title- Remote Entry Level IT Support Desk
Pay Range- $15- $17/hr
This role is ideal for early-career candidates looking to build a foundation in IT support within a professional enterprise environment.
The position is centered around phone-based troubleshooting and ticket resolution, supporting employees with technical issues and ensuring timely resolution through structured processes. Candidates will work primarily remotely, collaborating, with occasional onsite support for infrastructure-related needs.
This is a high-visibility, high-impact support role with the opportunity for full-time conversion based on performance.
Day to Day in the role (responsibilities):
• Handle approximately 10 inbound support calls per day
• Manage and close approximately 10 tickets daily
• Provide consistent ticket updates in ServiceNow
• Troubleshoot user issues related to systems, access, and connectivity
• Perform Active Directory tasks (password resets, user support)
• Assist with MFA setup and troubleshooting
• Support remote users
• Assist with software deployment (SCCM) and endpoint support
• Troubleshoot VPN connectivity issues (FortiClient preferred)
• Occasionally provide onsite support for:
• WAP installations / upgrades
• Network switch support
• Server refreshes and major issues
Must Haves:
• Bachelor s Degree in relevant major (IT, MIS, Computer Science, etc.)
• 0 2 years of experience (internships or entry-level IT roles acceptable)
• Basic knowledge of IT support / help desk functions
• Strong communication skills (especially phone support)
• Comfortable handling inbound calls and ticket volume
• Ability to follow structured processes and document work clearly
Plusses:
• Familiarity with a ticketing system (ServiceNow preferred)
• Experience with MFA setup / troubleshooting
• Exposure to Intune / Conditional Access
• Experience with SCCM (software deployment)
• VPN troubleshooting experience (FortiClient)
• Previous customer-facing experience (call center, retail, hospitality)
• IT certifications (CompTIA A+, Network+, etc.)
• Campus IT help desk or internship experience
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.
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United Talent Agency (UTA)
Assistant, Ticketing Operations
United Talent Agency (UTA) · Los Angeles, CA, United States · via Indeed
5 hours ago
$23–$27 an hour
Full–time
No Degree Mentioned
Apply on Indeed
Apply directly on ZipRecruiter
Job highlights
Identified by Google from the original job post
Qualifications
The ideal candidate will have previous experience working with box offices, various ticketing platforms, alongside the ability to interact confidently with agents, promoters, box offices, artists and managers
This person is well-versed in social media and has experience using social networking sites including Twitter, Facebook, Instagram, and Snapchat
A familiarity with marketing budgets, marketing plans, promotional proposals, and usage of social media tools is required as is the ability to interact with agents, promoters, record labels, artists and managers
8 more items(s)
Benefits
$23 – $27 per hour
This is a full-time position with benefits and will pay $23 - $27 per hour based on tenure
The unique and exciting opportunity to work at one of a leading global entertainment companies
4 more items(s)
Responsibilities
You will be responsible for supporting the department by assisting on projects as well as focusing heavily on tour ticketing letters for UTA Music and Comedy Touring clients
You’ll also interact constantly with the Tour Marketers, Tour Marketing Coordinators, as well as UTA Music Agents to implement ticketing strategies to maximize sales for UTA Music and Comedy Touring clients
Manage phone, calendar, and research for meetings; schedule meetings and calls, internally and externally
10 more items(s)
Job description
Location
Los Angeles Office
Employment Type
Full time
Location Type
On-site
Department
United Talent Agency
Comedy
Compensation
$23 – $27 per hour
UTA is seeking a Ticketing Assistant to join the Music and Comedy Touring teams in our Beverly Hills office. UTA’s Music and Comedy Touring teams deal with ticketing providers, venues, management companies, and concert promoters. The ideal candidate will have previous experience working with box offices, various ticketing platforms, alongside the ability to interact confidently with agents, promoters, box offices, artists and managers.
This person is well-versed in social media and has experience using social networking sites including Twitter, Facebook, Instagram, and Snapchat. A familiarity with marketing budgets, marketing plans, promotional proposals, and usage of social media tools is required as is the ability to interact with agents, promoters, record labels, artists and managers.
