Client Coordinator

Client Coordinator

Location: Uniondale, NY
Employment Type: Temp to Perm
Pay Rate: $17-$19/hour (Based on Experience)
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Hiring Process: Background check and drug screening required

Position Overview

We are seeking an articulate, polished, and professional Client Coordinator to join a fast-paced healthcare services environment. This role is ideal for candidates with experience as a medical receptionist, customer service representative, or within the insurance industry. Individuals with prior call center or insurance backgrounds are strongly encouraged to apply.

This is a temp-to-perm opportunity for someone looking to build long-term stability and grow within an organization.

Key Responsibilities

Handle and respond promptly to inquiries received via phone, email, and internal systems, including cancellations, reschedules, and general case information
Enter, review, and retrieve client and examinee information using internal databases and systems
Ensure all records are accurate, current, and fully documented according to internal guidelines
Partner with team members to ensure questions are addressed, documented, and cases are processed in a timely manner
Maintain strict confidentiality and compliance with HIPAA regulations
Perform additional administrative duties as assigned
Qualifications

High school diploma or equivalent required
Minimum of one year of clerical or administrative experience; medical office or insurance experience strongly preferred
Strong customer service and communication skills; must be articulate, professional, and polished
Proficiency with general office equipment including phones, copiers, scanners, and fax machines
Working knowledge of Microsoft Word, Outlook, Excel, and internet-based applications
Strong attention to detail with the ability to prioritize tasks and work independently
Demonstrated ability to maintain confidentiality and handle sensitive information
Pay: $17.00 - $19.00 per hour

Work Location: In person