Job Description
Facilities Assistant
Contract: Government
Location: Bristol, BS1 5AH
Hours of work: 40
Contract Type: Permanent
We are seeking a Facilities Assistant to support the day-to-day delivery of facilities services and provide a high-quality workplace experience for colleagues and visitors.
The role plays a key part in ensuring the workplace is safe, compliant, efficient, and welcoming, with a strong focus on customer service and operational support.
Job Description
We are looking for someone who is organised, proactive, and customer-focused, with the ability to work within regulated environments and support compliance with health, safety, environmental, and security standards.
The successful candidate will contribute to smooth facilities operations and support the wider team through effective administration, coordination, and communication.
Key Responsibilities
Deliver front-of-house services, including welcoming visitors and ensuring security procedures are followed at all times
Provide facilities support services, including porterage, meeting room management, and managing the FM mailbox
Support day-to-day facilities operations to ensure a safe, compliant, and efficient workplace
Conduct inductions for new starters, including Health & Safety and environmental inductions
Log, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits
Ensure compliance with environmental, HSEQ, and legislative requirements, including fire safety and first aid
Complete and support compliance documentation and audits, including traffic management plans, fire risk assessments, water hygiene arrangements, security, and cleaning audits
Support the delivery of low to medium risk projects and provide general administrative support to the facilities team
Professional and Personal Competencies/Qualifications
Demonstrates a proactive problem-solving mindset
Able to process and analyse data and information accurately
Capable of meeting deadlines and targets in a regulated environment
Understands business needs and service delivery requirements
Supports successful service performance and high customer service standards
Actively seeks learning and development opportunities and maintains up-to-date professional knowledge
Communicates effectively across a range of channels and works collaboratively with others
Promotes compliance, diversity, and inclusion while supporting best practice and team delivery
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, ****** orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
