Front Desk Representative

Sage Meadows Physiotherapy and Massage is seeking a Part Time (Casual) Front Desk Representative to join our team

Location: 2971 136 Ave NW #240C, Calgary, AB T3P 1N7

As the Receptionist you are responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

Primary Responsibilities
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Provide administrative support to the Therapists.

Your Qualifications & Skills

- High School Diploma, G.E.D. or equivalent

- Experience in a Physiotherapy clinic asset
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- Excellent communication (verbal/written) and interpersonal skills
- Strong computer and data entry skills
- Flexible and adaptable to change

Job Type: Part-time

Pay: $16.00-$17.00 per hour

Benefits:

On-site parking
Flexible language requirement:

French not required
Experience:

Front desk: 1 year (preferred)
Location:

Calgary, AB (preferred)
Work Location: In person