Service Coordinator

T&T Power is disrupting the power industry with an elite service and production team, an unbelievable atmosphere and an unparalleled focus on customer satisfaction. Clients across Canada have used T&T Power Group for our consultative knowledge, our experienced and dedicated services, and our willingness and determination to solve problems and see things through to the end.

What impact will you have? You'll become an important member of a growing, fun loving, hard working, determined team. You will hold yourself to high standards, your impact will be significant and it will be immediate. You'll fit right in.

T&T Power Group is an industrial engine driven equipment sales and service company. We are seeking a qualified individual to fill the opening of Service Coordinator. The successful candidate will be expected to grasp the complexities of the job and demonstrate the ability to navigate an ERP system.

Your key responsibilities will be:

Scheduling technicians (Planning/Scheduling route for technician work)
Ensuring all requirements are met for technicians to complete assigned jobs
Managing subcontractors as necessary
Acting as first point of contact for customers
Managing customer relationships
Job site safety
Invoicing work completed and maintaining accurate, up to date account details
Answering incoming phone calls for service department
Requirements:

We cannot stress enough that strong computer aptitude with the ability to quickly learn new software programs and procedures is a critical and non-negotiable skill required for this job!
Comfortable in a fast-paced and constantly changing working environment
Ability to produce consistent quality of work under pressure
Experience with Microsoft Office Suite
Excellent organizational and problem-solving abilities
Exceptional time management skills and multitasking guru!
Ability to identify and solve problems through meticulous planning and careful execution with little to no oversight or direction
Great attention to detail
A team player with excellent written/verbal communication skills (English)
Strong consideration will be given to individuals with experience in any/all of the following areas:

Health and safety
Automotive, mechanical, or electrical parts
Power generation
Post-secondary education or equivalent work experience is an asset
And most Importantly... YOU MUST be willing to work hard, have fun, and immerse yourself in the culture of our fantastic team.
We’d like to thank all who apply, however, only superstar candidates will be chosen for an interview.

T&T Power Group is an Equal Opportunity Employer who values workplace diversity and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Ability to commute/relocate:

Port Coquitlam, BC: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Port Coquitlam, BC