Operations & Client Success Coordinator (Startup Hybrid Role)

About Connect Edge

Connect Edge is a fast-growing technology startup focused on helping local businesses grow through innovative marketing, customer engagement, and business growth solutions.

We’re building a modern platform that combines technology, marketing, customer support, and business development — and we’re looking for strong people who want to grow with us from the ground floor.

This is a startup environment, which means things move quickly, roles evolve, and team members have the opportunity to make a real impact.

About the Role

We’re looking for a motivated, adaptable, and organized individual to join our team in a hybrid role that combines:

Operations & administration
Customer support / concierge services
Basic social media & marketing support
Team coordination and growth support
This is an excellent opportunity for someone who enjoys variety, likes learning new systems, and wants long-term growth potential within a company.

What You’ll Be Doing

Help administer and manage internal software systems, including:
CRM platforms
Phone systems
Internal business tools and software
Learn our systems and help support/train team members on how to use them
Provide customer service and concierge support to our clients
Assist with posting social media content and basic marketing initiatives
Support internal operations and help improve processes
Work closely with leadership to help build organized systems as the company grows
Help onboard and support future team members as we expand
What We’re Looking For

Strong English communication skills (written and verbal)
Must be based in Winnipeg and able to work in person
Comfortable learning new software and technology platforms
Organized, dependable, and proactive
Team player with a positive attitude
Self-starter who can adapt in a startup environment
Someone who enjoys helping others and solving problems
Ability to multitask and handle a variety of responsibilities
Bonus Skills (Not Required)

CRM or software administration experience
Customer service or concierge experience
Social media or digital marketing experience
Experience training or supporting team members
Growth Opportunity

This is not just another job — this is a long-term growth opportunity.

As Connect Edge expands, there will be opportunities to:

Move into management and leadership roles
Help build and lead departments
Train and oversee future team members
Grow alongside a rapidly expanding technology company
We’re looking for people who want to be part of building something meaningful from the beginning.

Why Join Connect Edge

Ground-floor opportunity with a growing startup
Fun, fast-paced, entrepreneurial environment
Major advancement potential
Opportunity to work across multiple areas of business and technology
Be part of building a company from the early stages
Pay: $37,440.00-$52,000.00 per year

Benefits:

Casual dress
On-site parking
Work Location: In person